Operations Manager

Altara Law; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

A dynamic legal firm in Dubai is seeking an experienced Operations Manager to ensure smooth internal processes and operational excellence across its businesses. The ideal candidate should have over 3 years of experience, strong operational knowledge, and excellent leadership skills. This role focuses on improving systems, coordinating teams, and managing projects for scalable growth. The firm offers a fast-paced work environment, aiming for efficiency and growth through strategic operations management.

Qualifications

• 3–6+ years of experience in operations, business management, or project management.
• Strong understanding of operational workflows and organizational systems.
• Proficiency in project management and operational tools.

Responsibilities

• Oversee daily operations across all departments to ensure efficiency and consistency.
• Develop, implement, and optimize internal workflows, SOPs, and operational systems.
• Identify operational gaps and implement scalable solutions.

Skills

Organizational skills

Analytical skills

Problem-solving skills

Leadership abilities

Communication skills

Tools

Project management tools

Operational tools

Job description

About the Role Altara Group is seeking a highly organized and strategic Operations Manager to oversee internal processes, team coordination, and day-to-day operational efficiency across the group’s businesses. This role is essential in ensuring smooth execution, operational alignment, and scalable growth across departments. If you are detail-oriented, process-driven, and thrive in fast-paced environments while improving systems and workflows, this role is ideal for you.

Responsibilities

Operations & Process Management

• Oversee daily operations across all departments to ensure efficiency and consistency
• Develop, implement, and optimize internal workflows, SOPs, and operational systems
• Identify operational gaps and implement scalable solutions
• Ensure deadlines, deliverables, and internal standards are consistently met
• Track operational KPIs and prepare reports for leadership

Team & Resource Coordination

• Coordinate between teams to ensure seamless execution and collaboration
• Support leadership and department heads with workload planning and resource allocation
• Manage onboarding and offboarding processes
• Ensure teams have the tools, access, and support needed to perform effectively
• Maintain and update internal documentation and operational guidelines

Project & Business Support

• Oversee internal project timelines and operational readiness
• Support managers with process alignment and execution
• Ensure operational excellence across client and internal initiatives
• Assist in managing vendors, freelancers, and external partners
• Monitor operational costs and support budget management

Qualifications

• 3–6+ years of experience in operations, business management, or project management
• Strong understanding of operational workflows and organizational systems
• Proficiency in project management and operational tools
• Excellent organizational, analytical, and problem-solving skills
• Strong communication and leadership abilities
• Ability to manage multiple priorities in a fast-paced environment

Preferred Skills

• Experience working within a multi-brand or group structure
• Background in professional services, marketing, or agency environments
• Experience creating SOPs and internal playbooks
• Basic financial, budgeting, or reporting knowledge
• Strong systems-thinking and process optimization mindset