Operations Lead

Careers at UAE; Abu Dhabi; On-site; AED 70,000 - 110,000; Full time

Job summary

Careers at UAE in Abu Dhabi is seeking an Operations Lead to oversee shift management across first mile fulfillment centers. You will supervise associates, ensure safety, and optimize labor allocation to meet plans and forecasts.

The role emphasizes data-driven problem solving, process improvements, and collaboration with support functions to address performance gaps. The position requires flexibility to work weekends/nights and physical duties as listed.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Supervise and train our Associates to help deliver the best service for our customers. Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain opportunities through data analysis, innovation and process optimization

Skills

Microsoft Office

Education

High school or equivalent

Job description

Operations Lead

DESCRIPTION

We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. As an Operations Specialist you will oversee the shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations. Our Operations Specialists improve the pulse of our operations on the ground and have an important role in getting our customers’ orders out to them in every step of the chain. This is a varied, encouraging role and every day is different!

You will

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Supervise and train our Associates to help deliver the best service for our customers. Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain opportunities through data analysis, innovation and process optimization

BASIC QUALIFICATIONS

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

PREFERRED QUALIFICATIONS

• 1+ years of Amazon Amnesty Floor Monitoring experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodationsfor more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.