Operations Help Desk & Admin Coordinator

Sinyar Hospitality; Abu Dhabi; On-site; AED 60,000 - 80,000; Full time

Job summary

A hospitality management company in Abu Dhabi is seeking a Help Desk Coordinator to provide proactive support to the Operations Manager and Property Managers. The role requires managing service requests, maintaining records, and ensuring compliance with office procedures. Ideal candidates will have at least 3 years in administration, strong organizational abilities and proficiency in MS Office. This role is pivotal for smooth office operations.

Qualifications

• Minimum 3 years of hands-on experience in general administration.
• Preferred educational background in Administration.

Responsibilities

• Manage incoming helpdesk calls and service requests.
• Provide administrative support to Operations and Property Managers.
• Organize Operations Manager diaries.
• Maintain and update SOP manuals and document control systems.

Skills

Knowledge of government processes

Proficiency with ERP systems

Strong organizational skills

Excellent communication skills

Attention to detail

Ability to handle confidential information

Education

Diploma in any discipline

Professional Certification in Office Management

Tools

MS Office Suite

Job description

A hospitality management company in Abu Dhabi is seeking a Help Desk Coordinator to provide proactive support to the Operations Manager and Property Managers. The role requires managing service requests, maintaining records, and ensuring compliance with office procedures. Ideal candidates will have at least 3 years in administration, strong organizational abilities and proficiency in MS Office. This role is pivotal for smooth office operations.