Operations Coordinator

Parisima Talent; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global company is seeking a Support Operations Coordinator based in Abu Dhabi. This on-site role involves overseeing remote assistance operations and conducting on-ground testing for innovative autonomous mobility initiatives. The ideal candidate has over 2 years of experience in operations or customer service and possesses strong organizational and communication skills. Experience in fast-paced environments is essential.

Qualifications

• 2+ years experience in operations or customer service.
• Confident communicator, able to collaborate across multiple teams.
• Proactive and adaptable in a fast-paced environment.

Responsibilities

• Oversee and document remote assistance activities.
• Conduct on-ground testing and validation of operational processes.
• Collaborate with stakeholders to identify and implement improvements.
• Coordinate with vendor teams for operational execution.

Skills

Operational mindset

Organizational skills

Communication

Job description

📍 Location: Abu Dhabi

💼 Confidential Client | Full-time, On-site

I’m partnering with a leading global company to hire a Support Operations Coordinator based in Abu Dhabi. This role will support the launch and operational readiness of cutting-edge autonomous mobility and delivery initiatives in the region.

The position is split between remote assistance supervision and on-ground testing of operational workflows, offering a hands-on opportunity to be part of one of the most exciting developments in smart mobility.

Key Responsibilities

• Oversee and document remote assistance (RA) activities, including interventions and performance outcomes.
• Conduct on-ground testing and validation of operational processes, SOPs, and new feature rollouts.
• Collaborate with internal and external stakeholders to identify and implement process improvements.
• Coordinate closely with vendor teams to ensure seamless operational execution.

Requirements

• Based in Abu Dhabi and comfortable working on-site at vendor locations (not office-based).
• 2+ years expereince in operations or customer service.
• Strong operational mindset with excellent organizational and documentation skills.
• Confident communicator, able to collaborate across multiple teams.
• Proactive and adaptable, with the ability to thrive in a fast-paced environment.

Why Apply?

This is an exciting opportunity to contribute to the future of mobility, working on innovative projects that blend technology and operations.