Operations Assistant

JWI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A dynamic agency in Dubai is seeking a skilled Operations Assistant to enhance daily operations. You will manage office tasks, support HR processes, and work closely with the Managing Director. Ideal candidates will have experience in office operations and a proactive, people-focused approach, ensuring a collaborative and positive workplace environment.

Qualifications

• Experience in office operations, HR administration, PA work, or a similar support role.
• Comfortable managing multiple tasks in a fast-paced environment.
• A positive, can-do attitude with a collaborative manner.

Responsibilities

• Support day-to-day business operations for the agency.
• Maintain an organized and welcoming office environment.
• Provide administrative support to the Managing Director.

Skills

Excellent organisation and time-management

Strong communication skills

Proactive mindset

Attention to detail

Ability to handle sensitive information

Job description

Operations Assistant

Start Date: February 2026

Location: Dubai

Contract: Full-Time

We’re looking for a friendly, highly organised and people-focused Operations Assistant. This role is a great fit for someone with Office, Operations and PA experience who enjoys keeping things running smoothly and contributing to a positive workplace culture. You’ll be at the heart of the agency - supporting HR admin processes, keeping the office running well, and supporting our Managing Director.

What You’ll Be Focusing On:

Operational Support | Office Management | PA support to Managing Director

Key Responsibilities

Operational Support

• Support day-to-day business operations to ensure the smooth running of the agency
• Assist with internal processes, including onboarding, offboarding and documentation
• Help coordinate internal events, team activities and agency-wide initiatives
• Maintain accurate records and support the Operations & HR team where needed

Office Management

• Ensure the office environment is well maintained, tidy and welcoming
• Manage office supplies, purchasing and vendor relationships
• Oversee facilities-related requests (maintenance, IT coordination, deliveries)
• Act as the main point of contact for day-to-day office queries from the team

PA Support to the Managing Director

• Provide daily administrative support to the MD
• Schedule meetings and coordinate travel where required
• Help prioritise and manage incoming requests to ensure smooth workflow
• Maintain confidentiality and handle sensitive information with discretion

Company Culture

• Bring JWI’s values to life through your daily interactions.
• Help keep the team positive, supported and motivated—especially during busy periods.
• Look out for opportunities to boost morale and encourage collaboration.

What we're looking for...

• Experience in office operations, HR administration, PA work, or a similar support role
• Excellent organisation and time-management skills
• A proactive mindset with the ability to anticipate needs and solve problems quickly
• Strong communication skills and a friendly, people-first approach
• Comfortable managing multiple tasks at once in a fast-paced environment
• High attention to detail and a commitment to maintaining accurate records
• Discretion, professionalism and the ability to handle sensitive information
• Someone who naturally embodies our values: COMMITTED, MOTIVATED, UNITED, ELEVATED

What you'll bring to the team...

• A positive, can-do attitude
>A collaborative and approachable manner
• Confidence working with different teams and senior leaders
• A passion for creating a supportive, well-run workplace
• Reliability, consistency and a calm nature under pressure
• A willingness to live and breathe our values every day

Why join us?

• You’ll play an essential role in keeping the agency running smoothly
• You’ll work in a friendly, supportive team where culture and wellbeing matter
• You’ll gain hands‑on experience across office, operations and leadership support
• You’ll be part of a creative, collaborative workplace where your contribution truly counts

Our JWI Values

Elevated • United • Motivated • Committed

We care about doing great work, supporting each other, growing as individuals and contributing to something bigger as a team.