Operations and Training manager

BUSINESS ACCOUNT; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A real estate agency in Dubai seeks a Team Leader to recruit and train real estate agents. Responsibilities include overseeing onboarding, conducting training sessions, and managing sales performance. Candidates should have proven experience in real estate training, strong leadership skills, and a good understanding of the Dubai property market. The position offers competitive compensation and opportunities for career growth.

Benefits

Competitive compensation package

Professional work environment

Company visa and benefits as per UAE law

Qualifications

• Proven experience in real estate training, team leadership, or sales management.
• Strong understanding of Dubai property market (off-plan & secondary).
• Ability to motivate, mentor, and guide teams effectively.

Responsibilities

• Source, interview, and recruit real estate agents for sales and rental divisions.
• Conduct regular training sessions on sales strategies and negotiation skills.
• Set monthly and quarterly KPIs for agents and monitor performance.
• Analyze market trends and provide sales strategies.
• Assist agents with documentation and compliance requirements.
• Lead weekly meetings and maintain a motivating work environment.
• Promote a culture of teamwork and continuous learning.

Skills

Real estate training experience

Team leadership

Sales management

Understanding of Dubai property market

Excellent communication skills

Familiarity with CRM systems

Fluent in English

Tools

Bayut

Dubizzle

Property Finder

Job description

1. Recruitment & Team Building

Source, interview, and recruit real estate agents for sales and rental divisions.

Build strong, effective, and motivated sales teams.

Oversee onboarding and orientation processes for new agents.

2. Training & Development

Conduct regular training sessions on sales strategies, negotiation skills, client handling, and market knowledge.

Train agents on CRM systems, listing portals (Bayut, Dubizzle, Property Finder), and internal procedures.

Provide ongoing coaching and personalized development plans.

3. Sales Performance Management

Set monthly and quarterly KPIs for agents and monitor performance.

Identify skill gaps and provide corrective training where required.

Encourage a performance-driven culture with accountability and discipline.

4. Market & Strategy Planning

Analyze market trends and provide guidance on target areas, pricing strategies, and competitive activity.

Develop and implement sales strategies to improve lead conversion and deal closures.

Plan team deployment across key locations and projects.

5. Operational & Documentation Support

Ensure all agents follow RERA regulations and company policies.

Assist agents with documentation, compliance requirements, and transaction processes.

Maintain records of training, performance reports, and team progress.

6. Leadership & Communication

Lead weekly meetings and training workshops.

Act as a communication bridge between management and agents.

Maintain a positive, professional, and motivating work environment.

7. Motivation & Culture Development

Encourage teamwork, discipline, and continuous learning.

Support agents in achieving targets and recognizing achievements.

Promote a culture of excellence, transparency, and growth.

Skills

Proven experience in real estate training, team leadership, or sales management (Indian preferred).

Strong understanding of Dubai property market (off-plan & secondary).

Excellent communication, leadership, and presentation skills.

Familiarity with CRM systems, Bayut, Dubizzle, and Property Finder portals.

Ability to motivate, mentor, and guide teams effectively.

Fluent in English (Arabic is a plus).

"Benefits"

Competitive compensation package.

Professional and supportive work environment.

Opportunity for career growth within the company.

Company visa and other benefits as per UAE law.