Operational Excellence & Quality Assurance Manager

SGS; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A leading testing and certification company in Dubai seeks an experienced professional to conduct operations audits and implement quality standards. The ideal candidate should have a Bachelor’s degree in a relevant field and 7-10 years of experience in audit or quality assurance. Strong knowledge of ISO standards and excellent analytical skills are required. This is a full-time position with no remote work options.

Qualifications

• 7-10 years experience in operations audit, quality assurance, or performance management.
• Strong knowledge of ISO standards and quality frameworks.
• Ability to audit and evaluate operational processes objectively.

Responsibilities

• Conduct regular audits and assessments of operations.
• Monitor adherence to policies and identify risks.
• Develop operational excellence frameworks for efficiency.

Skills

Operations audit

Quality assurance

Analytical reporting

Communication skills

Education

Bachelor’s degree in Engineering, Business Administration, Quality Management or related field

Master’s degree

Job description

• Conduct regular audits and assessments of operations across business divisions.
• Monitor adherence to policies standards and procedures identifying gaps and risks.
• Develop and implement operational excellence frameworks to drive efficiency and quality.
• Provide structured reports and recommendations to senior management.
• Track corrective actions and ensure continuous improvement is embedded across divisions.
• Support management in preparing for external audits andcertifications.
• Champion a culture of quality and accountability across the organization.

Qualifications :

• Bachelorsdegree in Engineering Business Administration Quality Management or related field. Masters degree would be an added value.
• Minimum 710 years experience in operations audit quality assurance or performance managementin multinational environment.
• Experience in TIC or testing segment is a big plus.
• Strong knowledge of ISO standards quality frameworks and continuous improvement methodologies.
• Demonstrated ability to audit and evaluate operational processes objectively.
• Excellent analytical reporting and communication skills.
• High integrity and independence with the ability to engage at senior management level.

Remote Work :

No

Employment Type :

Full-time