Onsite IT Support Lead - Client-Facing Networking Expert

Dicetek LLC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology solutions provider in the United Arab Emirates is looking for candidates with 5-8 years of experience in IT and relevant functional areas. The role requires strong leadership abilities, proficiency in Arabic and English, and excellent interpersonal skills. A Bachelor's degree in a related field is essential, along with certifications like CCNA and ITILv3. Suitable candidates should be customer-service oriented and able to manage teams effectively.

Qualifications

• 5-8 years in field and relevant related IT functional areas.
• Minimum of 2 years of previous experience in a leadership or management role.

Skills

Ability to work with minimal supervision

Proficiency in Arabic and English

Team player with good interpersonal skills

Strong client-facing and communication skills

Advanced troubleshooting and multi-tasking skills

Customer service oriented

Ability to work under pressure

Team management skills

Demonstrated interpersonal skills

Application software and operating systems

Overall understanding of Networking

Skilled in Microsoft Office

Education

Bachelor’s degree in Electronics, Computer, Telecom Engineering, IT, Computer Science or relevant field

CCNA

Google Administrator

Master’s degree in a related field or MBA

PMP, PRINCE2, ITILv3 certificates

Job description

A technology solutions provider in the United Arab Emirates is looking for candidates with 5-8 years of experience in IT and relevant functional areas. The role requires strong leadership abilities, proficiency in Arabic and English, and excellent interpersonal skills. A Bachelor's degree in a related field is essential, along with certifications like CCNA and ITILv3. Suitable candidates should be customer-service oriented and able to manage teams effectively.