Onsite Field Engineer – Server & Storage Hardware

Intertec Softwares; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Dubai seeks an Associate Technical Engineer. The role involves fieldwork at customer premises, focusing on hardware deployments and support for HPE and Dell server infrastructures. Candidates must have a BE/BTech/BSc/Diploma with 1-2 years of experience and excellent troubleshooting skills. Strong communication and customer handling skills are essential, and any hardware certifications are preferred.

Qualifications

• 1-2 years of experience in hardware support.
• Any hardware certifications preferred.
• Must have attended necessary mandatory trainings.

Responsibilities

• Work on field at customer premises for hardware deployments.
• Collaborate with senior team members for onsite visits.
• Troubleshoot critical customer incidents within service levels.
• Execute health check services for AMC customers.

Skills

Server Hardware Components

Storage Hardware Components

Hardware Firmware

Windows Server infrastructure

Communication skills

Customer handling skills

Analytical skills

Education

BE/BTech/Bsc/Diploma

Job description

A technology solutions provider in Dubai seeks an Associate Technical Engineer. The role involves fieldwork at customer premises, focusing on hardware deployments and support for HPE and Dell server infrastructures. Candidates must have a BE/BTech/BSc/Diploma with 1-2 years of experience and excellent troubleshooting skills. Strong communication and customer handling skills are essential, and any hardware certifications are preferred.