Online Sales & E-Commerce Executive

shopit electronics llc; Dubai; Hybrid; AED 60,000 - 100,000; Full time

Job summary

shopit electronics llc is seeking an Online Sales & E-Commerce Executive to drive online sales across platforms from our Dubai base. The role involves managing listings, responding to customers, and coordinating orders through to delivery, ensuring accurate product data and timely fulfillment.

You will monitor performance, prepare basic reports, and explore opportunities to engage customers via digital channels.

Qualifications

• Excellent communication and customer service skills.
• Proficient with basic computer operations and MS Office applications.

Responsibilities

• Manage and update online sales platforms and e-commerce channels.
• Handle customer inquiries, orders, and follow-ups through online platforms.
• Process and monitor online orders from placement to delivery.
• Upload and update product listings, prices, descriptions, and images.
• Respond to customers professionally and provide product information.
• Follow up with potential customers and convert inquiries into sales.
• Monitor online sales performance and prepare basic sales reports.
• Coordinate with the warehouse and delivery team to ensure orders are processed smoothly.
• Maintain accurate product and customer information across online platforms.
• Identify opportunities to improve online sales and customer engagement.
• Manage social media or other digital channels related to sales, when required.

Skills

Communication

Customer service

Basic computer skills

Tools

MS Office

Job description

We are looking for a motivated and responsible Online Sales & E-Commerce Executive to manage our online sales activities and digital platforms.

Key Responsibilities:

• Manage and update our online sales platforms and e-commerce channels.
• Handle customer inquiries, orders, and follow-ups through online platforms.
• Process and monitor online orders from order placement to delivery.
• Upload and update product listings, prices, descriptions, and images.
• Respond to customers professionally and provide product information.
• Follow up with potential customers and convert inquiries into sales.
• Monitor online sales performance and prepare basic sales reports.
• Coordinate with the warehouse and delivery team to ensure orders are processed smoothly.
• Maintain accurate product and customer information across online platforms.
• Identify opportunities to improve online sales and customer engagement.
• Manage social media or other digital channels related to sales, when required.

Skills

• Good communication and customer service skills.
• Basic computer and MS Office skills.