Onboarding Specialist (Arabic Speaker)

Dicetek LLC; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading technology firm in Dubai is seeking a proactive Onboarding Specialist to support service providers integrating with UAE PASS. Responsibilities include guiding entities through the onboarding process, ensuring compliance, and coordinating with stakeholders. Ideal candidates should have 6+ years of experience in onboarding and a Bachelor's degree in Business or IT. This role is crucial for smooth service provider integration.

Qualifications

• 6+ years of experience in onboarding, project coordination, or customer support.
• Basic understanding of APIs and authentication processes, OAuth, open ID.

Responsibilities

• Act as the main contact for service providers during onboarding.
• Ensure compliance with UAE PASS guidelines and documentation requirements.
• Coordinate with technical and business teams to resolve challenges.
• Track onboarding progress and suggest process improvements.

Skills

Communication

Problem-solving

Multitasking

Education

Bachelor’s degree in Business, IT, or a related field

Job description

Job Summary

We are seeking a proactive Onboarding Specialist to support service providers integrating with UAE PASS. The role involves guiding entities through the onboarding process, ensuring compliance, and coordinating with internal and external stakeholders.

Key Responsibilities

• Act as the main contact for service providers during onboarding
• Ensure compliance with UAE PASS guidelines and documentation requirements.
• Coordinate with technical and business teams to resolve challenges.
• Track onboarding progress and suggest process improvements.

Qualifications & Skills

• Bachelor’s degree in Business, IT, or a related field.
• 6+ years of experience in onboarding, project coordination, or customer support.
• Strong communication, problem-solving, and multitasking skills
• Basic understanding of APIs and authentication processes, OAuth , open ID