Officer - Client Onboarding Emiratization

RAKBANK; Dubai; On-site; AED 167,000 - 290,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

RAKBANK seeks a diligent professional to manage end-to-end onboarding and KYC processes for corporate and FI accounts in the UAE. You will coordinate with clients and internal teams to ensure timely documentation submission and regulatory compliance.

You will review constitutional documents, maintain client profiles, and support process improvements, aiming for accurate records and efficient onboarding workflows with governance alignment.

Qualifications

• Knowledge of Corporate Services, processes and systems.
• Relevant experience in business, operational risk, operations, business analysis or project management.

Responsibilities

• Manage end-to-end corporate and FI account opening, from document collection to account setup.
• Process and maintain corporate client profile updates, including changes to signatories, shareholders, company details, and activities.
• Coordinate with clients and internal stakeholders to ensure timely submission of required onboarding documentation.
• Support business units in preparing and maintaining KYC documentation for onboarding and periodic reviews.
• Review and analyze constitutional documents such as MOA, AOA, board resolutions, and shareholder documents.
• Ensure compliance with regulatory requirements, KYC standards, AML policies, and internal bank procedures.
• Liaise with Customer Fulfilment, Compliance, Internal Control, and Governance teams for onboarding and profile amendment cases.
• Monitor, track, and close pending onboarding and profile update deferrals within agreed timelines.
• Conduct portfolio reviews and recommend process improvements, account clean-ups, and data optimization initiatives.
• Monitor account performance through MIS and ensure accounts meet WBG qualification and revenue criteria.
• Maintain accurate records of onboarding, KYC, and client profile update activities.
• Support operational enhancements, workflow automation initiatives, policy updates, and other CB-related activities as directed by management.

Skills

Corporate services knowledge

Regulatory/KYC knowledge

Project management

Education

University degree

Job description

Job Description

At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank – we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.

What You’ll Be Doing

• Manage end-to-end corporate and FI account opening, from document collection to account setup.
• Process and maintain corporate client profile updates, including changes to signatories, shareholders, company details, and activities.
• Coordinate with clients and internal stakeholders to ensure timely submission of required onboarding documentation.
• Support business units in preparing and maintaining KYC documentation for onboarding and periodic reviews.
• Review and analyze constitutional documents such as MOA, AOA, board resolutions, and shareholder documents.
• Ensure compliance with regulatory requirements, KYC standards, AML policies, and internal bank procedures.
• Liaise with Customer Fulfilment, Compliance, Internal Control, and Governance teams for onboarding and profile amendment cases.
• Monitor, track, and close pending onboarding and profile update deferrals within agreed timelines.
• Conduct portfolio reviews and recommend process improvements, account clean-ups, and data optimization initiatives.
• Monitor account performance through MIS and ensure accounts meet WBG qualification and revenue criteria.
• Maintain accurate records of onboarding, KYC, and client profile update activities.
• Support operational enhancements, workflow automation initiatives, policy updates, and other CB-related activities as directed by management.

What We’re Looking For

• University degree or equivalent qualification.
• Knowledge of Corporate Services, processes and systems
• Relevant experience in business, operational risk, operations, business analysis or project management

What’s In It For You

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Inclusive and diverse workplace culture.
• Career development and fast-track growth opportunities.
• Mentorship from industry experts.