Nutanix & Networking On-Call Engineer

ITProposal; Abu Dhabi; Hybrid; AED 120,000 - 190,000; Full time

Job summary

ITProposal is seeking a skilled Nutanix Engineer / Networking IT Support Engineer for on-call freelance support in Abu Dhabi. The role focuses on diagnosing and resolving hardware, virtualization, and network incidents while delivering high-quality customer service.

The ideal candidate has Nutanix expertise, CCNA certification, and fluent English. Expect on-call duties with both onsite and remote support across enterprise environments.

Qualifications

• Minimum 5 years of infrastructure, virtualization, networking or IT support engineering.
• Hands-on Nutanix (AOS, AHV, Prism) experience.
• Experience with VMware and/or Hyper-V.
• Strong networking fundamentals: TCP/IP, VLANs, DNS, DHCP.
• Break & Fix support experience in enterprise environments.
• Scripting with PowerShell and/or Python is a plus.

Responsibilities

• Provide onsite and remote Break & Fix support for networking and infrastructure incidents.
• Deploy, configure, and manage Nutanix HCI environments (AOS, AHV, Prism).
• Perform upgrades, patching, and lifecycle management.
• Troubleshoot hardware, software, virtualization, and network issues.
• Diagnose network connectivity problems (TCP/IP, VLANs, DNS, DHCP).
• Implement and support backup and disaster recovery solutions.
• Respond to incidents within agreed response times.
• Collaborate with global and regional teams on infrastructure projects.
• Maintain technical documentation and service records.
• Interact professionally with end users and stakeholders.

Skills

Strong communication

Customer-facing

Problem solving

Team collaboration

Education

CCNA Certification

Nutanix Certification (NCP+)

Tools

Nutanix

VMware/Hyper-V

PowerShell

Python

AWS/Azure/GCP

Job description

ITProposal is seeking a skilled Nutanix Engineer / Networking IT Support Engineer for on-call freelance support in Abu Dhabi. The role focuses on diagnosing and resolving hardware, virtualization, and network incidents while delivering high-quality customer service.

The ideal candidate has Nutanix expertise, CCNA certification, and fluent English. Expect on-call duties with both onsite and remote support across enterprise environments.