Night Manager — Lead Hotel Operations & Guest Experience

FAIRMONT; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai seeks a Night Manager to oversee hotel operations during night shifts, manage the night shift team, and ensure exceptional guest satisfaction. The ideal candidate has proven experience in a similar role and strong leadership skills, along with a Bachelor's degree in Hospitality Management. This role requires a customer-focused mindset and the ability to work effectively under pressure.

Qualifications

• Proven experience as a Night Manager or in a similar role within the hospitality industry.
• Ability to work night shifts and maintain a flexible schedule.
• Customer-focused mindset with a passion for delivering exceptional service.

Responsibilities

• Oversee all aspects of hotel operations during night shifts.
• Manage and motivate the night shift team.
• Implement and enforce safety and security protocols.

Skills

Leadership and team management

Problem-solving

Communication skills

Customer service orientation

Attention to detail

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hotel management software (Opera)

Job description

A leading hospitality company in Dubai seeks a Night Manager to oversee hotel operations during night shifts, manage the night shift team, and ensure exceptional guest satisfaction. The ideal candidate has proven experience in a similar role and strong leadership skills, along with a Bachelor's degree in Hospitality Management. This role requires a customer-focused mindset and the ability to work effectively under pressure.