Night Front Office Lead: VIP Guest Experience

Hilton; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company is seeking a Night Manager in Dubai to oversee Front Office operations and ensure exceptional guest experiences. Responsibilities include managing Team Members, completing Night Audit duties, and maximizing room occupancy. Candidates should have supervisory experience in Front Office and strong leadership skills. This role offers competitive compensation and an opportunity to work with a prestigious brand.

Qualifications

• 2+ years in a supervisory role.
• Experience with cash handling.
• Experience with Front Office Management Systems.
• Proficiency in English is essential; Arabic is beneficial.

Responsibilities

• Oversee Front Office operations to maintain high standards.
• Ensure Team Members are prepared for guest interactions.
• Manage the Night Audit duties and handle emergencies.
• Maximize room occupancy and utilize upselling techniques.

Skills

Previous supervisory experience in Front Office

High level of IT proficiency

Excellent leadership skills

Strong interpersonal skills

Accountability and resilience

Commitment to customer service

Ability to work under pressure

Excellent grooming standards

Flexibility to respond to various situations

Ability to work as part of a team

Job description

A leading global hospitality company is seeking a Night Manager in Dubai to oversee Front Office operations and ensure exceptional guest experiences. Responsibilities include managing Team Members, completing Night Audit duties, and maximizing room occupancy. Candidates should have supervisory experience in Front Office and strong leadership skills. This role offers competitive compensation and an opportunity to work with a prestigious brand.