Networking Technical Services Specialist

NTT DATA, Inc.; Dubai; Ibrido; AED 350.000 - 550.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid Working

Descrizione del lavoro

NTT DATA is seeking a Networking Technical Services Specialist to design, implement and support enterprise networking and security solutions for clients. This role blends hands-on delivery with customer engagement, troubleshooting and leadership across infrastructure transformation projects.

You will lead integrations of Cisco, Palo Alto, Fortinet, Aruba and F5 technologies, conduct health checks, document designs and ensure high availability with security governance. Hybrid working is offered.

Competenze

• Bachelor’s degree in Computer Science, IT, Telecommunications or related field.
• Mandatory: Vendor certification in networking or security.
• CCNP/CCIE or equivalent certifications preferred; other security certifications are advantageous.
• PAM, cloud, security or ITIL certifications are advantageous.

Mansioni

• Design, deploy and support LAN, WAN, wireless, SD‑WAN, data centre, cloud connectivity and security solutions.
• Lead customer implementations, migrations, upgrades and optimisation projects with minimal business disruption.
• Configure and troubleshoot Cisco, Palo Alto, Fortinet, Aruba and F5 technologies; support PAM solutions where required.
• Conduct infrastructure assessments, health checks and gap analyses; recommend practical improvements.
• Investigate incidents, perform root cause analysis and coordinate vendor escalations.
• Contribute to designs, migration plans, implementation procedures and operational documentation.

Conoscenze

Troubleshooting

Customer engagement

Documentation

Stakeholder management

Leadership

Automation familiarity

Formazione

Bachelor's degree in Computer Science/Information Technology/Telecommunications or related field

Vendor networking or security certification (mandatory)

CCNP/CCIE; PCNSA/PCNSE; Fortinet FCP/FCSS/FCX; Aruba professional certifications; F5 BIG-IP certifications (advantageous)

PAM, cloud, security or ITIL certifications (advantageous)

Strumenti

Cisco Enterprise Networking

Palo Alto

Fortinet

Aruba networking

F5 BIG‑IP

Descrizione del lavoro

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Networking Technical Services Specialist designs, implements and supports enterprise networking and security solutions for clients. The role combines hands‑on technical delivery with customer engagement, complex troubleshooting and leadership across infrastructure transformation projects.

Key responsibilities:

• Design, deploy and support LAN, WAN, wireless, SD‑WAN, data centre, cloud connectivity and security solutions.
• Lead customer implementations, migrations, upgrades and optimisation projects, minimising business disruption.
• Configure and troubleshoot Cisco, Palo Alto, Fortinet, Aruba and F5 technologies; support privileged access management (PAM) solutions where required.
• Conduct infrastructure assessments, health checks and gap analyses, and recommend practical improvements.
• Investigate critical incidents, perform root cause analysis and coordinate vendor escalations.
• Contribute to high‑level and low‑level designs, migration and rollback plans, implementation procedures and operational documentation.
• Support high‑availability and disaster recovery requirements while meeting customer security and governance standards.
• Deliver technical workshops and knowledge transfer, mentor junior engineers and act as an escalation point for assigned technologies.

To thrive in this role, you need to have:

• Strong expertise in Cisco enterprise networking, including routing and switching, wireless, SD‑WAN and data centre technologies. Knowledge of BGP, OSPF, MPLS, VRF, VXLAN and related protocols is important.
• Hands‑on experience with Palo Alto and Fortinet firewalls, security policies, VPNs and threat prevention.
• Experience with Aruba wired and wireless networking, including access control, and F5 BIG‑IP application delivery and web application security.
• An understanding of network access control, high availability, cloud networking and security. PAM experience with platforms such as CyberArk, BeyondTrust or Delinea is advantageous.
• Strong troubleshooting, customer engagement, documentation and stakeholder‑management skills, with the ability to lead technical discussions and guide junior engineers.
• Exposure to automation, scripting or infrastructure‑as‑code tools is advantageous.

Academic Qualification and certifications:

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics Engineering or a related field.
• Mandatory: Relevant vendor certification in networking or security.
• Preferred: Certifications such as CCNP or CCIE; PCNSA or PCNSE; Fortinet FCP, FCSS or FCX; Aruba professional‑level certifications; or F5 BIG‑IP certifications. Relevant PAM, cloud, security or ITIL certifications are advantageous.

Required experience:

• 8–12 years of experience in enterprise networking and security environments.
• At least five years of hands‑on experience with Cisco enterprise networking, five years with Palo Alto NGFW and five years with Fortinet security solutions.
• Three to five years of experience with Aruba wired and wireless infrastructure and F5 BIG‑IP application delivery solutions.
• At least three years of experience with PAM solutions.
• Proven delivery of large-scale network transformation, migration and security projects, including support for mission‑critical data centre or cloud environments.
• Experience in a customer‑facing technical role, preparing designs and implementation documentation, managing escalations and leading technical delivery. Systems integrator experience is preferred.

Workplace type:

• Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centres as well as established and start‑up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from a @nttdata.com email address. If you suspect any fraudulent activity, please contact us.