Networking Technical Services Specialist

AE01 Dimension Data Middle East LLC; Abu Dhabi; Ibrido; AED 320.000 - 540.000; Tempo pieno

Descrizione del lavoro

NTT DATA is seeking a Networking Technical Services Specialist in Abu Dhabi. You will design, implement and support enterprise networking and security solutions, balancing hands‑on delivery with customer engagement, complex troubleshooting and leadership across infrastructure projects.

You will configure Cisco, Palo Alto, Fortinet, Aruba and F5 technologies, drive successful migrations, and contribute to design and documentation while mentoring junior engineers.

Competenze

• Bachelor’s degree and relevant vendor cert in networking or security.
• 8–12 years in enterprise networking and security.
• At least 5 years with Cisco networking, 5 years with Palo Alto NGFW and 5 years with Fortinet security solutions.
• 3–5 years with Aruba wired/wireless and F5 BIG-IP.

Mansioni

• Design, deploy and support LAN, WAN, wireless, SD‑WAN, data centre, cloud connectivity and security solutions.
• Lead customer implementations, migrations, upgrades and optimisation projects, minimising business disruption.
• Configure and troubleshoot Cisco, Palo Alto, Fortinet, Aruba and F5 technologies; support PAM solutions where required.
• Conduct infrastructure assessments, health checks and gap analyses, and recommend practical improvements.
• Investigate incidents, perform root cause analysis and coordinate vendor escalations.
• Contribute to high‑level and low‑level designs, migration and rollback plans, and operational documentation.
• Support high‑availability and disaster recovery requirements while meeting security and governance standards.
• Deliver technical workshops and knowledge transfer, mentor junior engineers and act as escalation point.

Conoscenze

Cisco networking

Troubleshooting

Customer engagement

Documentation

Leadership

Automation scripting

Formazione

Bachelor’s degree in CS/IT/Telecom/Electronics

Vendor networking or security certification

Strumenti

Palo Alto NGFW

Fortinet FortiGate

Aruba networking

F5 BIG-IP

CyberArk PAM

BeyondTrust PAM

Delinea PAM

Descrizione del lavoro

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Networking Technical Services Specialist designs, implements and supports enterprise networking and security solutions for clients. The role combines hands‑on technical delivery with customer engagement, complex troubleshooting and leadership across infrastructure transformation projects.

Key responsibilities:

• Design, deploy and support LAN, WAN, wireless, SD‑WAN, data centre, cloud connectivity and security solutions.
• Lead customer implementations, migrations, upgrades and optimisation projects, minimising business disruption.
• Configure and troubleshoot Cisco, Palo Alto, Fortinet, Aruba and F5 technologies; support privileged access management (PAM) solutions where required.
• Conduct infrastructure assessments, health checks and gap analyses, and recommend practical improvements.
• Investigate critical incidents, perform root cause analysis and coordinate vendor escalations.
• Contribute to high‑level and low‑level designs, migration and rollback plans, implementation procedures and operational documentation.
• Support high‑availability and disaster recovery requirements while meeting customer security and governance standards.
• Deliver technical workshops and knowledge transfer, mentor junior engineers and act as an escalation point for assigned technologies.

To thrive in this role, you need to have:

• Strong expertise in Cisco enterprise networking, including routing and switching, wireless, SD‑WAN and data centre technologies.
• Knowledge of BGP, OSPF, MPLS, VRF, VXLAN and related protocols is important.
• Hands‑on experience with Palo Alto and Fortinet firewalls, security policies, VPNs and threat prevention.
• Experience with Aruba wired and wireless networking, including access control, and F5 BIG‑IP application delivery and web application security.
• An understanding of network access control, high availability, cloud networking and security.
• PAM experience with platforms such as CyberArk, BeyondTrust or Delinea is advantageous.
• Strong troubleshooting, customer engagement, documentation and stakeholder‑management skills, with the ability to lead technical discussions and guide junior engineers.
• Exposure to automation, scripting or infrastructure‑as‑code tools is advantageous.

Academic Qualification and certifications:

Bachelor’s degree in Computer Science, Information Technology, Telecommunications, Electronics Engineering or a related field.

Mandatory: Relevant vendor certification in networking or security.

Preferred: Certifications such as CCNP or CCIE; PCNSA or PCNSE; Fortinet FCP, FCSS or FCX; Aruba professional‑level certifications; or F5 BIG‑IP certifications.

Relevant PAM, cloud, security or ITIL certifications are advantageous.

Required experience:

• 8–12 years of experience in enterprise networking and security environments.
• At least five years of hands‑on experience with Cisco enterprise networking, five years with Palo Alto NGFW and five years with Fortinet security solutions.
• Three to five years of experience with Aruba wired and wireless infrastructure and F5 BIG‑IP application delivery solutions.
• At least three years of experience with PAM solutions.
• Proven delivery of large‑scale network transformation, migration and security projects, including support for mission‑critical data centre or cloud environments.
• Experience in a customer‑facing technical role, preparing designs and implementation documentation, managing escalations and leading technical delivery.
• Systems integrator experience is preferred.

Workplace type:

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation.

We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centres and application services.

Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future.

As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners.

NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity.

We are committed to providing an environment free of unfair discrimination and harassment.

We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Join our growing global team and accelerate your career with us.

Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue).

We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider.

Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future.

We employ 40,000 people across 57 countries.

By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world.

Innovation is part of our DNA.

We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world.

The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport.

Together we enable the connected future.

You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!