Network Loss Manager, ROW Central funtions

Q Express Documents Transport LLC - Dubai South Branch; Abu Dhabi; On-site; AED 350,000 - 600,000; Full time

Job summary

Amazon is seeking a Senior Program Manager to reduce network losses across RoW and EU operations, partnering with global teams to standardize processes and drive impact. You will lead cross-functional initiatives, analyze root causes, and implement solutions that improve customer experience by cutting waste and losses in operations.

The role requires 5+ years of cross-functional and program management experience, strong stakeholder management, and the ability to navigate a fast-paced, technical

Qualifications

• Cross-functional collaboration experience across tech and non-tech teams.
• Strong data analysis and metrics-driven decision making.
• Proven track record in program or project management.

Responsibilities

• Develop deep understanding of operational processes across supply chain.
• Analyze data to identify root causes of losses and design solutions.
• Standardize metrics and processes to reduce network losses across RoW markets.
• Drive product or process implementations to eliminate losses.
• Collaborate with senior leadership to communicate results.

Skills

Cross-functional collaboration

Data analysis

Program/project management

Job description

Job description

Are you looking for the opportunity to create substantial impact on business profitability through reduction of business wastes in operations, then Network Losses reduction role is that opportunity. The scope of impact spans across RoW & EU markets focused at establishing synergies between countries/regions , and identifying opportunities of reduction of network losses arising from Shrinkage Losses, Damages, Concessions or combination of these within operations across supply chain and in close collaboration with FC/transportation Operations, ACES, SL&P, Products, CS and RCX/NCRC business partners.
At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with all miles of Operations, CS, Products team and CBW business teams to identify and execute solutions that improve Customer experience by reducing waste and losses in operations.
This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast-paced, ambiguous and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving defect elimination through operations, process fixes and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management and stake holder management skills

Key job responsibilities

• Develop deep understanding, hands on experience of operational processes across supply chain.
• Deep diving and analyzing operational data to arrive root causes for losses - invent or replicate solutions to those root causes, track impact.
• Improve operational processes by Standardization of metrics, processes, SOPs across RoW markets related to network losses
• Driving product implementation in operations and/or operational process solutions to eliminate losses
• 5+ years of working cross functionally with tech and non-tech teams experience
• 5+ years of team management experience
• 5+ years of cross functional project delivery experience
• 5+ years of program or project management experience
• Experience defining program requirements and using data and metrics to determine improvements
• Experience managing, analyzing and communicating results to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.