Move Coordinator: Japanese Specialist in Logistics & Service

GAC; United Arab Emirates; On-site; AED 70,000 - 90,000; Full time

Job summary

A logistics services company in Abu Dhabi is seeking a Move Coordinator with Japanese Nationality. The ideal candidate will have experience in customer service within logistics. Key responsibilities include managing import files, preparing destination rates, and ensuring customer satisfaction. Strong organisational and communication skills are essential for this role, alongside a degree in Business Administration. Position offers a vibrant work environment and opportunities for professional growth.

Qualifications

• Japanese Nationality is mandatory.
• 0-2 years of similar industry experience with customer service in logistics or related field.
• Excellent English communication and customer service abilities.

Responsibilities

• Compile and prepare destination rates for overseas agents.
• Oversee and monitor moving systems management.
• Manage and control all import files efficiently.
• Ensure all import files are invoiced in full and on time.
• Assist Move Consultants in preparing export quotes.
• Work closely with Customer Service Supervisor for seamless service delivery.
• Perform general office administrative tasks.
• Conduct site visits for quality assurance.
• Generate monthly reports on quality.
• Handle and manage all damage and missing claims.

Skills

Customer service skills

Sales skills

Organisational skills

Time-management skills

Communication skills

Education

Graduate or postgraduate of Business Administration or equivalent

Tools

MS Office applications

Job description

A logistics services company in Abu Dhabi is seeking a Move Coordinator with Japanese Nationality. The ideal candidate will have experience in customer service within logistics. Key responsibilities include managing import files, preparing destination rates, and ensuring customer satisfaction. Strong organisational and communication skills are essential for this role, alongside a degree in Business Administration. Position offers a vibrant work environment and opportunities for professional growth.