Mortgage Credit Team Lead – Banking Ops

National Bank of Ras Al-Khaimah PJSC; United Arab Emirates; On-site; AED 100,000 - 130,000; Full time

Job summary

A leading bank in the UAE is seeking a professional for a supervisory role in mortgage operations. You will ensure high-quality service by authorizing customer requests, validating documents, and maintaining compliance with regulations. Candidates should possess a Bachelor's or Master's degree in Commerce or Finance and have 2–3 years of experience in the banking sector with a strong understanding of retail operations.

Qualifications

• 2–3 years of experience in supervisory roles within the banking sector, preferably in operations.
• Strong understanding of retail banking operations and mortgage processing.
• Knowledge of regulatory compliance in a banking environment.

Responsibilities

• Authorizing customer requests and ensuring high-quality service.
• Reviewing and validating mortgage offer letters signed by customers.
• Scrutinizing third-party documents for loan disbursement.

Skills

Customer service

Attention to detail

Regulatory compliance

Education

Bachelor’s or Master’s degree in Commerce, Finance, or Business Administration

Tools

Retail Banking System

Finacle

Flexcube

Job description

A leading bank in the UAE is seeking a professional for a supervisory role in mortgage operations. You will ensure high-quality service by authorizing customer requests, validating documents, and maintaining compliance with regulations. Candidates should possess a Bachelor's or Master's degree in Commerce or Finance and have 2–3 years of experience in the banking sector with a strong understanding of retail operations.