MIS Analyst

Teleperformance Global Services FZ-LLC; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Teleperformance Global Services FZ-LLC in Dubai is seeking an MIS/Data Analyst to transform complex datasets into actionable insights. You will design dashboards, reports, and KPI visuals for stakeholders across functions, and collaborate with teams to define data requirements and deliver practical solutions.

The role requires a strong foundation in information systems or computer science, 1–3 years of experience in MIS or data analysis, and relevant certifications.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, or related field (master's is a plus).
• 1–3 years of MIS or data analysis experience in a corporate setting.
• CBAP or Microsoft Certified: Data Analyst Associate are highly regarded.

Responsibilities

• Analyze complex datasets to extract actionable insights for business decisions.
• Design and maintain dashboards and reports to visualize KPIs for stakeholders.
• Collaborate with cross-functional teams to identify data requirements and deliver solutions.
• Ensure data accuracy by conducting data audits and quality control.

Skills

Data analysis

Dashboard design

KPI reporting

Data governance

Cross-functional collaboration

Education

Bachelor's degree in Information Systems or Computer Science

Master's degree is a plus

Job description

• Analyze complex datasets to extract actionable insights that drive business decisions and strategies.
• Design and maintain comprehensive dashboards and reports to visualize key performance indicators for stakeholders.
• Collaborate with cross‑functional teams to identify data requirements and develop solutions that meet business needs.
• Ensure data accuracy and consistency by conducting regular data audits and implementing quality control measures.

Desired Candidate Profile

• Bachelor's degree in Information Systems, Computer Science, or a related field; a master's degree is a plus.
• 1-3 years of relevant work experience in MIS or data analysis, preferably in a corporate environment.
• Certifications such as Certified Business Analysis Professional (CBAP) or Microsoft Certified: Data Analyst Associate are highly regarded.
• Experience in sectors like finance, healthcare, or retail can provide a competitive advantage.