Minibar Attendant

AccorHotels Middle East; Dubai; On-site; AED 36,000 - 60,000; Full time

Benefits offered by this job

Company Medical Insurance

Meal breaks on duty

Staff Uniforms Provided

Learning programs through our Academie

CSR initiatives

Career development opportunities with‑

Job summary

Fairmont Dubai is seeking a Minibar Attendant to provide efficient, discreet minibar service in guest rooms while upholding Fairmont luxury standards and maximizing guest satisfaction.

Reporting to the Minibar In-Charge, responsibilities include replenishing minibars, ensuring product presentation, recording charges, and maintaining cleanliness and stock control. You will work with a team in a premium environment and contribute to a superior guest experience.

Qualifications

• Minimum 1 year minibar experience in a luxury hotel.
• Wine and Spirits certificates are an asset.
• Excellent interpersonal and teamwork skills.
• Willingness to learn new concepts and ideas.
• Knowledge of inventory control and POS systems.
• Strong communication, organizational and leadership abilities.
• Ability to work flexible shifts.
• Highly responsible and reliable.
• Focus on guest needs with calm, courteous service.

Responsibilities

• Consistently offer professional, discreet minibar service in guest rooms.
• Replenish minibars per daily schedules and check expiry dates.
• Maintain cleanliness of minibar storage and pantry areas.
• Record minibar consumption and submit charges promptly.
• Report maintenance issues and stock discrepancies to the In Charge.
• Respect guest privacy and follow security procedures.
• Adhere to HACCP, hygiene and safety standards at all times.
• Carry out additional duties requested by the Manager.

Skills

Wine knowledge

Interpersonal skills

Team player

Customer service

Flexibility

Inventory control

POS systems

Leadership

Tools

POS systems

Job description

Company Description

FairmontHotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

AboutFairmont Hotel Dubai

A unique blend of contemporary design and urban chic,Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Job Description

The Minibar Attendant is expected to provide efficient, discreet and accurate Minibar service to guest rooms while maintaining Fairmont luxury standards and maximizing guest satisfaction. The role supports the delivery of a seamless guest experience by maintaining high levels of service, and ensuring compliance with Fairmont policies, procedures, and brand standards while maximizing revenue opportunities.

Reporting to the Minibar In-Charge, Food & Beverage responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service.
• Promote and maintain a positive working relationship at all times with all the Colleagues of Fairmont Dubai.
• Follow all departmental policies, procedures and set service standards
• Replenish guest room minibars according to daily schedules.
• Check expiry dates, product presentation and cleanliness of minibar equipment.
• Record minibar consumption accurately and submit charges promptly.
• Report maintenance issues or damaged minibar equipment.
• Maintain cleanliness of minibar storage and pantry areas.
• Collect and organize stock from the storeroom following FIFO procedures.
• Report stock shortages or discrepancies to the Minibar In Charge.
• Respect guest privacy and follow hotel security procedures when entering rooms.
• Follow HACCP, hygiene and safety standards at all times.
• Provide courteous service when interacting with guests.
• Carry out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered.
• Ensure full compliance of JDP & Corporate F&B Standards.

Qualifications

Qualifications:

• Preferred previous Minibar experience of minimum oneyears in a luxury hotel.
• Excellent F&B knowledge / Wine, Spirits and liqueurs & Cigars. Wine and Spirits certificates are an asset.
• Excellent interpersonal skills and a team player attitude.
• Willingness to learn new concepts and ideas.
• Good knowledge of inventory control and POS systems.
• Strong communication, organizational and leadership skills.
• Ability to work flexible shifts.
• Highly responsible & reliable.
• Ability to focus attention on Guest needs, remaining calm and courteous at all times.

Additional Information

What is in it for You:

• Company-Sponsored Medical Insurance
• Delicious meal breaks on duty
• Staff Uniforms Provided
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Join our team and enjoy a range of exclusive colleagueperks, includingdiscounted rates in Accor worldwide for you and your family, specialdiningand wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Our Values

Respect: We value the needs, ideas and individuality of others.We treat everyone with fairness and dignity.

Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.

Belonging: We celebrate our differences.We support each other andwe always stand together.

Empowerment: We have authority to take initiative and anticipate moments thatcreate unforgettable experiences.

Integrity: We build trust through mutual respect and being authentic.

Our Commitment to Diversity & Inclusion:

Fairmontis committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS