Mgr-Bar Sheraton Jumeirah Berach Hotel

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel and resort group in Dubai is seeking a Food and Beverage Manager to oversee daily F&B operations. The ideal candidate should have extensive experience in food and beverage service management and a strong commitment to customer satisfaction. Responsibilities include managing staff, ensuring compliance with beverage policies, and optimizing inventory levels. This role offers competitive remuneration and opportunities for professional growth.

Qualifications

• 4 years of experience in food and beverage or related area.
• Understanding of local and federal beverage and liquor laws.
• Ability to train staff on liquor control policies.

Responsibilities

• Manage daily operations of food and beverage service.
• Ensure compliance with liquor control policies.
• Provide excellent customer service and handle feedback.
• Manage department expenses to meet budget goals.

Skills

Customer Service

Team Management

Beverage Control

Inventory Management

Financial Management

Education

High school diploma or GED

2-year degree in Food Service Management or related

Job description

Description

Responsible for F&B daily shift operations and supervision of staff. Position assists with promoting the lounge menu planning maintains standards assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

Candidate Profile

Education and Experience

• High school diploma or GED and 4 years experience in the food and beverage, culinary or related professional area.
• 2–year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality Business Administration or related major; 2 years experience in the food and beverage, culinary or related professional area.

Core Work Activities

Managing F&B Bar/Lounge Operations

• Implements agreed upon beverage policy and procedures throughout the property.
• Manages in compliance with all local, state and federal beverage and liquor laws.
• Understands beverage control including days on hand, perpetual inventory, bar pars, portion control costs and beverage potencies mix of sales analysis for beverage issue & returns food standards and period end inventory.
• Monitors adherence to all liquor control policies and procedures.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of the department.
• Participates in the management of department controllable expenses to achieve or exceed budgeted goals.
• Manages to achieve or exceed budgeted goals.
• Ensures compliance with all Bar/Lounge policies, standards and procedures.
• Maintains food handling and sanitation standards.
• Manages inventories according to budget and business levels.
• Assists with developing menus and promotions as necessary.

Leading F&B Bar/Lounge Team

• Trains staff on liquor control policies and procedures.
• Supervises staffing levels to ensure that guest service operational needs and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Communicates critical information to the Bar/Lounge staff regarding each event.

Ensuring Exceptional Customer Service

• Provides excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds effectively to guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Provides feedback to individuals in an effort to improve service performance.
• Reviews comment cards and guest satisfaction results with employees.

Managing Human Resource Activities

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in the development and implementation of corrective action plans.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.

Required Experience: Manager