Merchandise Operations Assistant

SUMWON STUDIOS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading fashion and lifestyle brand in Dubai is seeking a Merchandise Operations Assistant. This entry-level role focuses on managing digital merchandising and product data operations. Ideal for fresh graduates with a passion for fashion and e-commerce, this position offers the opportunity to work with AI tools and gain hands-on experience in a creative environment. The role includes responsibilities such as executing data workflows, performing quality checks, and optimising product presentations.

Benefits

25 days annual leave, increasing to 30

30% employee discount across all brands

Ongoing learning and development opportunities

Company social events

Qualifications

• Entry-level role for fresh graduates or professionals with 1-2 years’ experience.
• Passion for fashion and trends is essential.
• Experience with data quality control and systematic checking processes.

Responsibilities

• Manage digital merchandising and product data operations.
• Execute LLM workflows for product data creation.
• Perform quality control on product data and presentations.

Skills

Attention to detail

Organisational skills

Excel/Google Sheets

Basic Python knowledge

Comfortable with digital tools

Education

Fresh graduate or up to 2 years’ experience in merchandising

Tools

LLM tools

Data warehouse systems

Job description

Overview

Designation: Merchandise Operations Assistant

Location: Dubai, UAE

About SUMWON STUDIOS

SUMWON STUDIOS is a fast-growing fashion and lifestyle brand based in Dubai, blending innovation with style. We operate at the intersection of fashion, e-commerce, and technology, delivering trend-led products to a global audience. Our culture is dynamic, collaborative, and driven by creativity, precision, and a passion for excellence.

The Role

We are looking for a fashion-forward and detail-oriented Merchandise Operations Assistant to manage the day-to-day execution of our digital merchandising and product data operations. This is an entry-level role, ideal for fresh graduates or professionals with up to 1–2 years’ experience in merchandising, e-commerce, or related fields.

This hands-on position combines AI-powered product content creation, marketplace merchandising quality control, and data-driven seasonal planning. You will optimise online product presentation using LLM tools, ensuring accuracy, discoverability, and alignment with seasonal trends.

This is a perfect opportunity for someone passionate about fashion and e-commerce, eager to gain practical experience with emerging AI tools and operational merchandising workflows.

Key Responsibilities

• Product Data Operations & AI Workflow Management
  • Execute LLM-based workflows 2-3 times per week using image-to-text capabilities to automatically generate product master data and optimised marketplace titles
  • Run Python scripts that feed data into LLM prompts on a regular cadence
  • Prepare and extract source data and images for processing
  • Perform quality control and data cleansing of LLM outputs
  • Upload finalised product data to data warehouse and platform backend systems
• Marketplace Intelligence & Data Attribution
  • Attribute and tag Shein's broader product catalogue using LLM tools to extract structured product attributes (e.g. patterns, colours, fit types, style details)
  • Analyse performance indicators from Shein's marketplace data to identify trending attributes and best-performing product characteristics
  • Create actionable insights on which product features perform best to inform product development decisions
  • Maintain and update product attribution databases
• Onsite Quality Control & Product Launch Management
  • Conduct post-launch quality checks on newly live products (e.g. verify correct primary product image selection, validate product titles & selling prices)
  • Flag and coordinate fixes for any errors or inconsistencies with relevant teams
• Seasonal Merchandising & Title Optimisation
  • Enrich product titles with seasonal keywords and themes
  • Monitor seasonal trends and proactively optimise product discoverability through keyword additions
  • Align product presentation with current seasonal events and shopping behaviours
• Shop The Look Content Support
  • Facilitate "shop the look" content creation by preparing product pairings with bestselling items
  • Tag and prepare products with "shop the look" associations before go-live
  • Ensure styling recommendations are properly implemented on product pages
• Seasonal Product Analysis & Restock Management
  • Identify high-potential seasonal products for restocking based on historical performance data
  • Submit restock requests to Shein for seasonal products ahead of their relevant selling season
  • Coordinate timing of restocks to align with seasonal demand curves

What you’ll bring

• Fresh graduate or up to 2 years’ experience in merchandising, e-commerce operations, product operations, or related roles.
• Internship experience in fashion merchandising, e-commerce, or digital retail is highly valued.
• Passion for fashion, including genuine interest in trends, product styling, and the fashion industry.
• Exceptional attention to detail and a quality control mindset.
• Strong organisational skills with the ability to manage recurring workflows independently.
• Comfortable working with digital tools and eager to learn new technologies.
• Visual eye for product presentation and merchandising.
• Self-starter who thrives on operational execution and process improvement.
• Strong Excel/Google Sheets skills for data manipulation and analysis.
• Comfortable learning and working with AI/LLM tools and automated workflows.
• Ability to learn and execute technical processes with guidance.
• Experience with data quality control and systematic checking processes.
• Basic Python knowledge or willingness to learn to execute scripts.
• Understanding of product taxonomy and attribution systems.

What we'll bring

• 25 days of annual leave, increasing to 30 after your first year
• 30% employee discount across all SUMWON STUDIOS brands
• Ongoing learning and development opportunities
• Company social events
• The coolest colleagues you can find

Why Join Us?

SUMWON STUDIOS is redefining fast fashion with a forward-thinking approach. Join a creative and ambitious team, and help us build a brand that resonates.