Medicaid Enrollment & Intake Specialist (Onsite) Orlando Health

RSi; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare revenue management firm in the UAE seeks an Enrollment & Intake Specialist to determine patient eligibility for various programs. This on-site role offers competitive pay and a chance to advocate for patients while collaborating with healthcare professionals. Ideal candidates have problem-solving skills, a high school diploma, and technology proficiency. Join a respected leader in healthcare for a fulfilling career.

Benefits

Competitive pay

Professional growth opportunities

Collaborative environment

Mission-driven work

Qualifications

• Proficient with technology like phone systems and office applications.
• Excellent written and verbal communication skills.
• Demonstrates understanding of Medicaid and social service programs.

Responsibilities

• Determine patient’s eligibility for funding programs.
• Maintain case load and uphold productivity standards.
• Develop and maintain professional relationships with stakeholders.
• Prepare documents ensuring accuracy.
• Support organizational standards and procedures.

Skills

Problem solving

Case management

Tech proficiency

Communication skills

Knowledge of Medicaid and Social Security

Understanding of HIPAA laws

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Are you Sharp, Enthusiastic, and Committed?

If so, RSi may be an excellent employer for you. At RSi, people are the engines that drive success.

We have developed a successful company over the past 20+ years, augmented with a best in class combination of benefits and incentives in the business. We believe a culture driven by sharp, committed, and enthusiastic employees is one of the keys to our organizational success. We only engage in Healthcare Revenue Cycle Management strategies that require treating clients and patients/guarantors with dignity and respect. Positions that offer base pay plus bonus/commission structures provide the opportunity for increased income and encourage healthy competition. We are growing rapidly and are looking for team members with our DNA who are driven to succeed. Are you the next member of our team?

Join Our Team

At least 1/3 of all RSi new hires come from internal referrals. Our current open positions are linked below. We look forward to reviewing your application!

Location: Orlando, FL

Remote Status: On-Site

Job Id: 132

# of Openings: 1

Enrollment & Intake Specialist

Pay Range: $21.00- $22.75 per hour | Schedule: Monday-Friday 8:00am-4:30pm | Location: Orlando, FL

Work Where Excellence is Recognized

At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers—and an unbeatable work culture for our team. We seek high‑performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day.

As an Enrollment Specialist, you have the unique opportunity to advocate for patients and their families, while working hand in hand with hospital personnel to determine eligibility for Medicaid, Social Security Disability, and various County programs. We are looking for you to act as liaison between government entities and patients to secure funding for healthcare services rendered at Orlando Health South Seminole Hospital. Our culture is driven by sharp, committed, and enthusiastic employees. Are you the next member of our Team?

What You'll Do:

• Determine patient’s eligibility for state, federal, or county programs.
• Maintain case load, uphold productivity standards.
• Develop and maintain professional relationships with hospital staff, patients, and state workers.
• Prepare documents, ensure accuracy and completion.
• Adhere to and support organizational standards, policies, and procedures.
• Perform other duties as assigned.

What We're Looking For:

• Bachelor’s Degree preferred.
• High School Diploma or equivalent required.
• Demonstrates problem solving and case management skills.
• Proficient with technology such as phone systems, computers, Microsoft software applications such as Word, Excel, Outlook, etc.
• Excellent written and verbal communication skills.
• Knowledge of Medicaid, Social Security Administration, and County Social Service programs.
• An understanding of HIPAA and HITECH patient confidentiality laws to protect the patient, client, and company.
• Knowledge of major hospital systems and healthcare environment.

Why You'll Love RSi:

• Competitive pay with ample opportunities for professional growth.
• Onsite position with a stable Monday–Friday schedule.
• Collaborative, performance‑driven environment with expert leadership.
• Mission‑driven work supporting essential healthcare services.
• Recognition as a nationally respected leader in healthcare revenue management.

Physical Requirements:

• Requires prolonged sitting, standing, and walking.
• Requires eye‑hand coordination and manual dexterity enough to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
• Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
• Requires lifting papers or boxes up to 15 pounds occasionally.
• Work must be performed inside the hospital or facility.
• Travel to other offices and/or client facilities may be required.

What to Expect When You Apply:

Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence.

We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow.

Equal Opportunity Employer

RSi is committed to selecting and employing qualified individuals while fostering an inclusive and equitable workplace. RSi strictly prohibits discrimination in all employment practices, including recruitment, hiring, training, promotion, termination, compensation, and other terms, conditions, or privileges of employment, based on race, color, gender, pregnancy, national origin, religion, age, disability, or any other protected characteristic as defined by law. Reasonable accommodations will be provided to qualified individuals with legally recognized disabilities, unless doing so would impose an undue hardship or create a direct threat to the safety of the workplace or operations. RSi maintains a zero‑tolerance policy for discriminatory or unfavorable speech or actions related to age, disability, race, color, gender, pregnancy, religion, national origin or any other protected characteristic. This applies to interactions with employees, contractors, vendors, clients, and all others affiliated with RSi. Such behavior will not be tolerated and may result in disciplinary action up to and including termination.