MEA Project Delivery Lead — Retail Tech Installations

jci; Dubai; On-site; AED 274,000 - 411,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Training opportunities

Supportive environment

Zero Harm safety policy

Values training

Job summary

Johnson Controls in Saudi Arabia is seeking a field-based project delivery specialist to oversee the rollout of traffic and demographic metric systems across MEA shopping malls and retail stores. You will lead installations, coordinate resources, manage budgets and schedules, ensure safety standards, and maintain strong client relationships while driving continuous improvement.

The role requires excellent English and Arabic communication, with a track record in project management, IT

Qualifications

• Project management qualification or equivalent experience.
• Excellent communication in English and Arabic.
• Strong customer service mindset and IT awareness.
• Organized, methodical and process-driven.
• Ability to build relationships with clients and stakeholders.
• Proven problem-solving skills.

Responsibilities

• Lead rollout of Sensormatic solutions across MEA malls and stores.
• Oversee installation and commissioning of traffic/demographic metrics systems.
• Coordinate technical resources, subcontractors and internal planners.
• Deliver projects on scope, budget, schedule and quality.
• Manage risk, changes, resources and costs; monitor actions.
• Ensure PM and health & safety standards are followed.
• Drive continuous improvement across processes.
• Lead site meetings to define requirements, readiness and handover.
• Capture learnings and reporting; maintain client satisfaction.

Skills

Communication

English & Arabic

Project management

Customer service

IT knowledge

Organizational skills

Interpersonal skills

Problem solving

Tools

Windows

Microsoft Office

Job description

Johnson Controls in Saudi Arabia is seeking a field-based project delivery specialist to oversee the rollout of traffic and demographic metric systems across MEA shopping malls and retail stores. You will lead installations, coordinate resources, manage budgets and schedules, ensure safety standards, and maintain strong client relationships while driving continuous improvement.

The role requires excellent English and Arabic communication, with a track record in project management, IT