Marketing & Communication Manager

Richemont; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury goods company in Dubai is seeking a Marketing and Communication Manager to develop and execute marketing strategies and enhance brand awareness. The ideal candidate has a Bachelor's degree, at least 5 years of experience in marketing, and a passion for the luxury industry. Fluency in English and familiarity with Microsoft Office and Adobe software are required. This role offers an exciting opportunity to engage with clients and drive initiatives that promote the brand.

Qualifications

• Minimum 5 years of experience in marketing and communication, especially in the Middle East region.
• Fluency in English; Arabic is an advantage.
• Flexibility to travel as needed.

Responsibilities

• Develop and execute media and public relations strategies.
• Plan and manage local events and initiatives.
• Collaborate with the Retail team for client engagement.

Skills

Marketing & Communication Expertise

Interpersonal Skills

Creativity

Analytical Skills

Project Management

Education

Bachelor's degree

Tools

Microsoft Office (Word, Excel, PowerPoint)

Adobe Software

CRM Tools

Job description

Your mission:

The Marketing and Communication Manager is responsible for developing and executing all marketing and communication strategies in the region, including media planning, events, and public relations. This individual will play a key role in implementing marketing initiatives to drive store traffic, build brand awareness and sales. The ideal candidate will have a passion for the luxury industry, a creative mindset, and the ability to manage complex timelines and execute with precision.

Key Responsibilities

Communication: Adv, Press & PR, Events & Promotion

• Develop and roll-out an impactful local media & Public Relations strategy in line with HQ inputs and guidelines and by leveraging local agencies where possible
• Provide recommendations for local media plans in order to maximize brand awareness and exposure
• Develop a strong relationship with local PR agency for ensuring Qualitative and Quantitative media coverage
• Manage all logistics and security requirements for local product loans
• Support local celebrities/influencers/tastemaker dressings
• Proactively propose inputs to HQ regarding local social media strategy
• Monitor local press clippings and dressings
• Plan, manage and execute all local events/initiatives/activations
• Develop briefs and mood boards for local events/initiatives/activations, as needed
• Prepare presentation materials to the local department stores and DM to clients, including pictures of creations and price information in line with external partners.
• Assist HQ Communication team in creating content and assets for Vhernier’s internal communication channels, including newsletters, intranet, and employee.

Product Marketing & Merchandising

• Define and implement the local marketing strategic plan of the Maison in line with HQ orientations and market business specificities.
• Organize product launches of all segments with proper stock and allocation.
• Share information on yearly product launch schedule with other departments, boutiques and partners.
• Conduct competitor research and marketing analysis.
• Organize and attend training sessions for boutique staff on products and brand identity.

Client Knowledge And Engagement

• Work closely with Retail team to instill a data-driven culture aimed at understanding, segmenting and engaging clients more effectively.
• Develop client knowledge capabilities and understanding across the organization.
• In collaboration with the Retail team, develop clienteling programs for greater customer retention and acquisition.
• Elevate client experience, offering personalized and meaningful messages at scale, providing differentiated client treatment, and high level of engagements for all Maison’s audiences.

Job profile

Technical Skills:

• Bachelor graduate with at least 5 years’ experience in marketing & communication, with experience in the Middle East region
• Flexibility to travel as needed
• Fluent in English, Arabic is an advantage
• Excellent computer knowledge of Microsoft Office ( Word, Excel, PowerPoint), and Adobe software
• Familiarity with CRM tools

Personal Skills:

• Ability to multi-task work independently
• High flexibility, self-awareness and agile working attitude
• High level of self-organization, sense of detail and structured working style
• Pro-active, positive attitude, creativity driving out-of-the-box solutions
• High standards of excellence and strong capability to deliver results
• Good interpersonal skills, team player able to work with stakeholders across departments
• Ideal candidate should demonstrate an interest in the luxury industry, love design and display appreciation for beauty.