Marketing Associate

KinFitz & Co.; Dubai; Hybrid; AED 200,000 - 300,000; Full time

Job summary

A leading fintech company in the region is seeking a Marketing Associate - Customer Advocacy to build emotional connections between the brand and its users. The role includes capturing customer stories, managing social content, and working closely with finance leaders. Ideal candidates will have 2-4 years of marketing experience and strong writing skills. This is a hybrid role based in Dubai with a salary of AED 12-14K plus benefits.

Qualifications

• 2-4 years in marketing, ideally in SaaS, fintech, or B2B.
• Strong writing and communication skills.
• Experience producing or coordinating video/social content.

Responsibilities

• Build authentic relationships with finance leaders and customers.
• Capture video testimonials and manage social proof content.
• Coordinate shoots, events, and creative collaborations.

Skills

Strong writing and communication skills

Experience producing or coordinating video/social content

2-4 years in marketing or customer advocacy

Job description

Marketing Associate - Customer Advocacy

Location: Dubai
Salary: 12-14K AED

Are you a creative marketer who loves turning customer stories into brand power?

Join a fast-growing fintech that’s transforming how businesses manage and spend money across the Middle East. You’ll help build emotional connections between the brand and its users — finding, filming, and sharing the stories that show why finance teams love the product.

What’s in it for you?

• Be part of one of the region’s fastest-scaling fintechs with an award-winning product.
• Shape the voice of a brand trusted by top finance leaders.
• Work closely with customers, videographers, and content teams to produce social-first stories.
• Hybrid role based in Dubai, salary circa AED 12-14K + benefits.

What will you be doing?

• Build authentic relationships with finance leaders and customers to discover great stories.
• Capture video testimonials, write story briefs, and manage social proof content.
• Coordinate shoots, events, and creative collaborations that celebrate customer success.
• Manage gifting, recognition, and community initiatives to deepen customer engagement.
• Maintain a library of customer videos, quotes, and stories for brand campaigns.

What do you need?

• 2–4 years in marketing, brand, or customer advocacy (ideally in SaaS, fintech, or B2B).
• Strong writing and communication skills.
• Experience producing or coordinating video/social content.
• A people-first mindset — you love building rapport and capturing authentic stories