Market Development Manager

OA- Mastercard; Dubai; On-site; AED 200,000 - 250,000; Full time

Job summary

A leading global payments technology company is seeking a Market Development Manager for a 12-month maternity cover in Dubai. The successful candidate will drive sales initiatives and engage with merchants and card issuers to establish partnerships. The ideal applicant will have over 5 years of sales experience, preferably in the technology or payments sector, and must be proficient in using Salesforce CRM and lead generation tools.

Qualifications

• 5+ years of experience in Sales or Lead Generation, preferably in software
• Comfortable in fast-paced environments and adapting to change
• Experience with card issuers, fintechs, or payment companies

Responsibilities

• Prospect at executive levels within enterprise customers
• Drive sales calls with merchants and issuers to qualify opportunities
• Track leads and manage activities in Salesforce

Skills

Sales acumen

Negotiation skills

Excellent communication

Project management

In-depth knowledge of payment industry

Education

Bachelor's Degree

Tools

Salesforce CRM

LinkedIn Sales Navigator

Zoominfo

Outreach.io

Drift

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Market Development Manager

Our Purpose

At Mastercard, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Position Title: Market Development Manager (12 month Maternity cover)

Location: Dubai, UAE

Overview

At Ethoca, a Mastercard company, you can join a team of top business and technology innovators who are transforming the industry. We are changing the payments landscape and reinventing the way global merchants and issuers combat fraud and reduce costs, and increasingly over the coming years how we help elevate consumer experiences. Our relentless customer focus is what makes us a multi award-winning business.

Role

The Market Development Manager, EEMEA will join the existing Ethoca Market Development team in Dubai to cover for maternity leave and have joint focus on the Merchant and Card Issuer segment of our organization. They will be responsible for identifying potential merchants as well as bank partners, sourcing high quality and senior contacts, and setting up calls to explore an Ethoca partnership. Will also be tasked with running initial discovery calls to qualify/disqualify opportunities and drive sales cycles in the early stages.

In this role you will

• Methodically prospect up to executive level within enterprise target customers
• Drive conversations and pipeline calls with internal stakeholder in the Mastercard Merchant and Commerce & Issuer teams
• Run initial sales calls with Merchant and Issuer prospects to qualify opportunities for the Merchant and Issuer Sales team
• Input and track all prospecting and lead management activities in Salesforce CRM. Educate, and qualify inbound leads via phone and email to create sales-ready opportunities.
• Consistently achieve qualified opportunity quotas (monthly, quarterly, and annually) to ensure revenue objectives
• Disseminate opportunities to the local Merchant and Issuer team, educating sales executives as necessary about early-stage opportunities.
• Prepare data driven business cases, ROI and presentations
• Represent Ethoca at industry tradeshows and networking events
• Identify and understand trends within industries and customers

All About You

• Bachelor's Degree Required
• Can do and positive attitude to effect change, open and creative mindset; comfortable with uncertainty, changing and fast paced environment.
• In-depth knowledge / experience using all relevant tools to source and prospect (LinkedIn Sales Nav, Zoominfo, Outreach.io, Drift, etc.)
• Technology and/or Payments Industry experience preferred
• Excellent oral and written communication, negotiation, sales acumen, product management, project management, leading and influencing others cross functional team members, and technology application skills are critical

Required Skills and Experience

• 5+ years’ experience in a Sales/Lead Generation (ideally selling software or software-as-a-service)
• Self starter, working autonomously and have experience in driving opportunities early stage
• Experience working with Card issuers/fintech’s/payment companies
• Determined personality and driven by results
• Excellent verbal and written communication skills, including strong listening skills
• Salesforce experience

Corporate Security Responsibility

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.