Manager Special Projects & Performance

Talabat Holding; Dubai; On-site; AED 550,000 - 900,000; Full time

Job summary

Talabat Holding seeks a Manager, Special Projects & Performance to join the regional Chief Operating Office. The role fuses strategy, analytics, project management and execution to drive growth, improve performance, and ensure priorities translate into tangible outcomes across functions and markets.

You will own COO KPI visibility, lead OKR and budgeting cycles, oversee cross-functional projects, and partner with senior leaders to steer planning, governance and reporting.

Qualifications

• 3+ years in strategy, consulting, operations, or performance management in tech or fast-paced consumer business.
• Thought Leadership ability to drive innovation and impact
• Analytical Mindset & strong problem-solving skills with a focus on data-driven decisions
• Stakeholder Management, Cross-functional collaboration, Structured communicator can compress complexity into clear, actionable output
• Experience with financial modelling and PnL analysis strongly preferred
• Experience using SQL, BigQuery, Looker, Tableau strongly preferred

Responsibilities

• Own full visibility of COO functional KPIs across functions & markets
• Surface risks and opportunities early before they escape
• Drive turnaround when metrics deviate with speed and precision
• Build and maintain performance reporting frameworks that are insight-driven
• Present findings to senior leadership in actionable formats
• Lead OKR & budgeting cycles ensuring alignment across functions and markets
• Track OKR budget performance analyze variances flag risks early
• Drive governance planning timelines and process improvements for financial planning
• Ensure alignment between strategic priorities and financial allocations
• Strategy Development Translate vision into executable plans and lead multi-year cycles
• Planning & Execution Own integrated business planning strategy budget OKRs P&T roadmaps drive operating cadence
• Define company KPIs monitor strategic initiative progress and support board reporting
• Lead cross-functional strategic high-stakes projects requiring heavy coordination
• Manage stakeholder complexity across markets and functions
• Drive alignment from senior leadership to ground-level execution
• Lead AI adoption efforts within the functional performance teams
• Identify where AI tools can replace manual reporting accelerate analysis
• Push the team toward smarter faster ways of working

Skills

Analytical mindset

Stakeholder management

Cross-functional collaboration

Structured communicator

Thought leadership

Financial modelling

PnL analysis

Strategic thinking

Tools

SQL

BigQuery

Looker

Tableau

Job description

Job Description The Manager Special Projects amp Performance role is part of the regional Chief Operating Office organizational structure The role will play a key pillar in driving strategic initiatives business performance management amp cross-functional execution across the organization Reporting into the Chief Operating Office structure this role combines strategy analytics project management amp operational execution to support business growth making sure priorities translate into outcomes and improving organizational performance

What s On Your Plate

Reporting Business Performance

• Own full visibility of COO functional KPIs across functions amp markets
• Surface risks and opportunities early before they escape
• Drive turnaround when metrics deviate with speed and precision
• Build and maintain performance reporting frameworks that are insight-driven not just data consolidations
• Present findings to senior leadership in formats that are actionable not decorative

OKR amp Budget PMO

• Lead OKR amp budgeting cycles ensuring alignment across functions and markets
• Track OKR budget performance analyze variances flag risks well in advance to course-correct and provide insights to leadership
• Drive governance planning timelines and process improvements for financial planning
• Ensure alignment between strategic priorities and financial allocations

COO Strategy amp Planning

• Strategy Development Translate vision into executable plans lead annual multi-year strategic planning cycles and competitive analysis
• Planning amp Execution Own integrated business planning strategy budget OKRs P amp T roadmaps drive operating cadence plan with owners timeline amp clear accountability plan offsites reviews Performance amp Alignment Define company KPIs monitor strategic initiative progress align business units and support COO with board executive reporting

Cross-Functional Special Projects

• Lead cross-functional strategic high-stakes projects requiring heavy coordination across Regional Local P amp T
• Manage stakeholder complexity across markets and functions without losing pace
• Drive alignment from senior leadership to ground-level execution and hold the thread across all of it

AI amp Productivity

• Lead AI adoption efforts within the functional performance teams
• Identify where AI tools can replace manual reporting accelerate analysis and enhance the team s output quality
• Push the team toward smarter faster ways of working

What Did We Order?

• 3+ years in strategy, consulting, operations, or performance management ideally in tech or a fast-paced consumer business
• Thought Leadership ability to drive innovation and impact
• Analytical Mindset & strong problem-solving skills with a focus on data-driven decisions
• Stakeholder Management, Cross-functional collaboration, Structured communicator can compress complexity into clear, actionable output
• Experience with financial modelling and PnL analysis strongly preferred
• Experience using SQL, BigQuery, Looker, Tableau strongly preferred