Manager / Senior Manager, Strategic Initiatives (Bangkok-based)

Agoda Company Pte. Ltd.; Dubai; On-site; AED 98,000 - 142,000; Full time

Job summary

Agoda is seeking a Senior Manager based in Bangkok to lead cross-functional strategy and complex programs from ideation to measurable impact. You will work with teams across Tech, Marketing, Supply, Legal and Finance, presenting to senior stakeholders and driving initiatives that transform Agoda's third-party accommodation supply business.

You will rely on strong analytical skills, data-driven decision making, and the ability to move fast in a dynamic travel tech environment.

Qualifications

• 7+ years leading cross-functional strategy or programs end-to-end.
• Strong numerical and analytical skills with data tooling knowledge.
• Strong critical thinking, strategic thinking and problem-solving.
• Fluent English with stakeholder management.
• Own initiatives end-to-end from idea to execution.
• Independent and self-driven.
• Able to move fast and adapt.

Responsibilities

• Lead strategic projects end-to-end from ideation to impact.
• Collaborate with Tech, Marketing, Supply, Legal, Finance and present to senior stakeholders.
• Drive initiatives to grow Travel Distribution business.
• Build business cases for new commercial initiatives.
• Support account management with tools and processes.
• Roll out new API connectivity features to partners.
• Credit risk management.
• Maintain control frameworks and SLAs.
• Manage cross-department stakeholders.

Skills

Analytical skills

Stakeholder management

English fluency

Project management

Strategic thinking

Tools

SQL

Tableau

Job description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get To Know Our Team

Travel Distribution is a team of creative entrepreneurs that develop and scale travel API solutions for Agoda’s and other Booking Holdings strategic partners.

Our teams are structured to acquire, manage relationships and optimize the performance of accommodation API partners, both on buying and selling sides. We develop win‑win relationships and leverage Agoda’s and Booking Holdings’ unique travel product portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we gain access to most competitive accommodation inventories worldwide as well as build new channels to increase the visibility of Agoda and the other group companies, introduce more travelers to our great products and services and deliver significant profits to the overall business.

The Opportunity

The role offers an opportunity to lead strategic projects end-to-end, from ideation, obtaining senior stakeholders’ buy‑in, implementation, and measuring impact. The successful candidate will work with stakeholders across departments (Tech, Marketing, Supply, Legal, Finance, etc.), including presenting to senior stakeholders, in order to solve and drive complex projects that will provide step changes to our third‑party accommodation supply business.

The core functions of the team include

• Ideating new initiatives and drive the implementation end-to-end to grow the Travel Distribution business
• Building business cases to evaluate new commercial initiatives or new product features requests through collecting requirements from account management teams and partners
• Revenue optimization initiatives through distribution and pricing experiments content improvements
• Enabling and supporting account management teams with tools, documentation and efficient processes
• Partaking in commercial terms and incentives optimization, including rolling out new commercial and API connectivity features to partners
• Credit risk management
• Maintaining and set up control frameworks and SLAs agreed with major stakeholders
• Managing stakeholders across departments such as Product, Tech, Finance, Legal, etc.

What You’ll Do

A Senior Manager will bring a strong business strategy and analytical acumen coupled with operations and project management knowledge, attention to details and strive for efficiency, coupled with the ability to make things happen hands‑on.

This position is based in Bangkok.

What You’ll Need to Succeed

• 7+ years of experience demonstrated ability to lead cross‑functional strategy or program initiatives end‑to‑end and deliver measurable outcomes; backgrounds may include consulting, corporate strategy, business operations, business analytics, product/program management, or equivalent experience
• Strong numerical and analytical skills, with hands‑on knowledge of data pulling and processing tools
• Strong critical thinking, strategic thinking and problem‑solving skills
• Fluent in English with strong stakeholder management skills
• Ability to own the initiative end‑to‑end from idea creation, to testing and execution, including managing various stakeholders to get buy‑ins
• Independent and self‑driven
• Able to move fast and adapt well with changes

Good to have

• Experience with SQL and Tableau
• Experience and understanding of online travel industry, B2B travel APIs experience and/or connectivity skills
• Experience in go‑to‑market initiatives implementation

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Discover More About Working At Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

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