Manager, IT Applications

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 150,000 - 200,000; Full time

Job summary

A luxury resort in the United Arab Emirates is seeking an experienced IT Applications Manager to lead its Information Technology team. The ideal candidate will have a strong background in managing enterprise-level business applications, excellent leadership skills, and a proven ability to manage vendor relationships. This position offers an attractive salary and benefits, making it an excellent opportunity for professionals in the hospitality sector.

Benefits

Attractive salary

Healthcare package

Life insurance

Paid leave policy

Qualifications

• Minimum 5 years of experience managing enterprise-level business applications.
• Prior supervisory experience leading application support or technical teams.
• Proven track record managing vendors and contracts.

Responsibilities

• Lead, mentor, and manage the IT Application Support Analysts.
• Oversee application lifecycle including planning, deployment, maintenance, upgrades.
• Act as the primary liaison between business stakeholders and technical application teams.

Skills

Leadership and mentoring

Interpersonal and communication skills

Problem-solving and analytical abilities

Application lifecycle management

Knowledge of integration platforms

Education

Bachelor’s degree in computer science or Information Technology

Tools

Gaming CMS

Oracle HCM/ERP

Opera PMS

Simphony/Shiji POS

Salesforce

Job description

Job Description

About Wynn Al Marjan Island: Wynn Al Marjan Island is scheduled to open in the United Arab Emirates in early 2027. It has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offers 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five‑star spa. It is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking an IT Applications Manager to join the resort’s Information Technology team.

Responsibilities

• Lead, mentor, and manage the IT Application Support Analysts.
• Oversee application lifecycle including planning, deployment, maintenance, upgrades, and decommissioning.
• Act as the primary liaison between business stakeholders and technical application teams.
• Manage relationships with vendors and external application providers.
• Set and monitor team performance goals, conduct evaluations, and provide regular feedback.
• Translate business needs into clear application requirements and solutions.
• Lead and manage application‑related projects from inception to completion.
• Ensure timely resolution of escalated application issues, coordinating with internal teams and external vendors.
• Oversee integration efforts, ensuring applications seamlessly exchange data with other enterprise systems.
• Collaborate with security teams to ensure applications comply with regulatory standards and organizational policies.
• Maintain detailed documentation of applications, processes, and systems.
• Develop and manage application‑related budgets and resource allocation.

About You

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum 5 years of experience managing enterprise‑level business applications.
• Prior supervisory experience leading application support or technical teams.
• Proven track record managing vendors and contracts.
• Experience in hospitality systems preferred (PMS, POS, CRM).
• Familiarity with ITIL practices and service management.
• Strong leadership, mentoring, and team development skills.
• Exceptional interpersonal and communication skills.
• Excellent problem‑solving and analytical abilities.
• Deep understanding of application lifecycle management.
• Knowledge of integration platforms, APIs, and middleware.
• Proficiency with enterprise‑level systems such as Gaming CMS, Oracle HCM/ERP, Opera PMS, Simphony/Shiji POS, Salesforce, or similar.
• Ability to effectively manage multiple projects and priorities simultaneously.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.