Manager - FAAS - EY Academy - Dubai

Ernst & Young AE; Dubai; On-site; AED 334,800 - 502,200; Full time

Benefits offered by this job

Competitive compensation package

Continuous learning and professional development

Leadership support and coaching

Job summary

Ernst & Young AE in Dubai is seeking a Manager – AI Upskilling Lead Facilitator. This role focuses on leading AI training workshops that help clients utilize tools such as Microsoft Copilot, n8n, and more effectively.

The ideal candidate will have over 10 years of experience, strong communication skills, and a solid educational background, including a bachelor's degree in a related field. The company offers competitive compensation, ongoing professional development, and a diverse workplace culture.

Qualifications

• 10+ years of experience at Manager level or above.
• Strong experience delivering training workshops or capability programmes.
• Hands-on experience with AI tools such as Copilot, Copilot Studio, n8n, Claude or similar.
• Comfortable working with senior stakeholders.
• Strong communication and facilitation skills.
• Ability to explain technical topics in a simple, practical way.

Responsibilities

• Lead hands-on AI workshops and training sessions.
• Deliver practical sessions on Copilot and other AI tools.
• Design relevant use cases for immediate application.
• Facilitate sessions to improve work efficiency using AI.
• Create training materials and playbooks for easy following.

Skills

Confident presenter and facilitator

Linking AI to business value

Building demos and examples

Creating clear content

Commercial mindset focused on outcomes

Staying updated with new tools

Education

Bachelor's degree in AI, Computer Science, Data Science, Engineering or related field

Master's or PhD preferred

MBA is a strong plus

Tools

Microsoft Copilot

Copilot Studio

n8n

Claude

ChatGPT

Job description

Manager – AI Upskilling Lead Facilitator

Financial Accounting Advisory Services – EY Academy – Dubai

Role Overview

We assist clients with accounting and financial reporting challenges and accelerate analytics and decision‑making. The Manager – AI Upskilling Lead Facilitator will design, deliver, and coach AI training that enables clients to apply tools such as Microsoft Copilot, Copilot Studio, n8n, Claude, ChatGPT, and AI agents in their day‑to‑day work.

Key Responsibilities

• Lead hands‑on AI workshops and training sessions.
• Deliver practical sessions on Copilot, Copilot Studio, n8n, Claude, ChatGPT and AI agents.
• Design simple, relevant use cases that can be applied immediately.
• Facilitate sessions to identify where AI can save time or improve work.
• Support executive briefings and leadership sessions.
• Create training materials, playbooks and examples that are easy to follow.
• Help teams leave with clear next steps, including 30‑, 60‑ and 90‑day plans.
• Work closely with FAAS, EY Academy and AI Hub teams.

Skills and Attributes for Success

• Confident presenter and facilitator.
• Strong at linking AI to real business value.
• Ability to build simple demos and examples.
• Good at creating clear, practical content.
• Commercial mindset focused on outcomes.
• Keeps up with new tools and delivers useful knowledge.

Qualifications

• 10+ years of experience at Manager level or above.
• Strong experience delivering training workshops or capability programmes.
• Hands‑on experience with AI tools such as Copilot, Copilot Studio, n8n, Claude or similar.
• Comfortable working with senior stakeholders.
• Strong communication and facilitation skills.
• Ability to explain technical topics in a simple, practical way.
• Background in consulting, professional services, L&D, digital or AI adoption.
• Fluent in Arabic and English.
• Bachelor’s degree in AI, Computer Science, Data Science, Engineering or related field.
• Master’s or PhD preferred, especially in AI or related areas.
• MBA is a strong plus, especially alongside a technical background.
• Strong academic background from a leading university preferred (e.g., Oxford, Cambridge, Imperial, LSE, UCL, INSEAD, LBS, IE, HEC, Harvard, MIT, Stanford).
• Certifications in teaching, facilitation or learning design highly valued.
• Relevant AI certifications (e.g., Microsoft Copilot, Azure AI, OpenAI) are a plus.

What We Offer

Competitive compensation package rewarded based on performance.

Continuous learning and professional development.

Transformative leadership support, coaching, and tools to make a meaningful impact.

Diverse and inclusive culture that embraces your voice.