Manager- Commercial Banking

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 180,000 - 230,000; Full time

Job summary

A leading bank in the UAE is seeking a dedicated professional for a full-time role involving credit analysis, client portfolio management, and providing outstanding customer service. Candidates should possess a Bachelor's degree and have at least 5 years of relevant banking experience, with a strong emphasis on client relations and risk management. This position offers opportunities to develop relationships and support various banking processes in a dynamic environment.

Qualifications

• Minimum 5 years relevant experience in Corporate, Commercial, or Business Banking.
• At least 3 years in progressively responsible roles in support functions.

Responsibilities

• Assist Relationship Managers with client portfolio administration.
• Analyze financial statements and prepare credit submissions.
• Provide excellent client service and attend to queries.
• Support customer satisfaction outcomes for portfolios.
• Collaborate with peers to ensure effective service delivery.

Skills

Credit analysis

Client service excellence

Financial statement analysis

Risk management

Cross-selling

Collaboration

Education

Bachelor's degree in Business Administration or related field

Job description

Key Accountabilities:

• Credit analysis analyzing audited financials and preparation of Credit Proposals.
• Onboarding and monitoring support for acquisition and management of Discretionary Lending customer portfolio for assigned Relationship Managers.
• Maintain accuracy on financial spreading and quality analysis and turnaround credit proposals within benchmarked timeframes.
• Follow-up on origination and execution of customer transactions.
• Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Demonstrate compliance to organizations values and ethics at all times to support the establishment of a value drive culture within the bank.
• Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction.
• Assist in the preparation of timely and accurate statements and reports to meet department requirements policies and quality standards.

Job Context:

• Assist the Relationship Managers with miscellaneous administration of the client portfolio ensuring all documentation and customer files are maintained in accordance with banks policies and procedures.
• Extract and analyze financial statements cash flow forecasts and other complex financial reports providing accurate assessments and preparation/recommendation of detailed credit submissions including identification of key risks and mitigants.
• Be highly alert to cross-sell opportunities identified by accessing clients needs in order to develop strong relation with the customer and refer to appropriate specialists (Trade Finance Cash Management and Treasury) for selling different products to the customer.
• Provide excellent client service by attending to client queries ensuring all queries are responded to in a timely and professional manner and in keeping with established service standards.
• Support improvement of the relevant customer service / customer satisfaction outcomes for the portfolios.
• Greet and orient the clients in products and services of the bank.
• Execute relevant financial transactions for clients in line with service quality standards and bank policies and procedures.
• Ability to identify an acceptable level of lending risk in line with banks risk appetite statement and to maximize profit from that transaction.
• Accountable for maintaining high data quality standards by ensuring information captured in the Banks systems and documentation are correct and maintained in a timely manner.
• Understand access channels (i.e. Corporate Internet Banking Phone Banking etc) to proactively educate clients on access options.
• Collaborate with peers in the bank to ensure effective support and service delivery.
• Provide support and information to accomplish individual and team sales goals.
• Generate internal and external reports for checks on prospect and existing customers.
• Perform any other business task requested by the line manager.

Qualifications:

Minimum Qualification

• Bachelors degree in business administration Finance Banking or a related major field of study is preferred

Minimum Experience

• 5 years relevant experience in the Corporate Commercial or Business Banking with at least 3 years in similar positions of progressively increasing responsibilities in the support function.

Remote Work:

No

Employment Type:

Full-time