Manager, Change Management

ApplyMint; Musaffah; On-site; AED 180,000 - 300,000; Full time

Job summary

ApplyMint is seeking a Change Management & Communications Coordinator to support structured change approaches across Operational departments. You will assist with readiness assessments and stakeholder engagement to enable smooth go-lives.

The role involves developing communication plans, preparing briefing materials, maintaining collateral, and tracking change success measures for progress updates to key stakeholders.

Qualifications

• Bachelor’s degree level education.
• 2–4 years’ experience supporting business transformation, change management, communications, stakeholder engagement or project coordination activities, preferably within an operational or aviation environment.
• Exposure to disruption management, irregular operations, guest recovery or service recovery processes is advantageous.

Responsibilities

• Support the application of structured change management approaches and assist with change activities that help employees and key stakeholders adopt change across Operational departments.
• Assist with change impact and readiness assessments by stakeholder group, and help capture findings to support implementation planning.
• Contribute practical ideas and support the delivery of change activities across departments with different operational needs, including large, shift-based and mobile workforces.
• Support the preparation of change updates, briefing materials and recommendations for project teams and business stakeholders.
• Support the development and delivery of communication plans for change programmes, helping to align stakeholder communication needs with project milestones and preparing supporting messages.
• Prepare and maintain communication collateral, such as SharePoint content, FAQ libraries, briefing packs and user support materials.
• Help identify change risks, issues and dependencies, and support the tracking of mitigation actions to reduce impact on go-live and programme implementation.
• Assist with stakeholder analysis and help coordinate stakeholder engagement activities across the programme.
• Support the tracking of change success measures and help prepare progress updates for relevant stakeholders.

Education

Bachelor’s degree

Tools

SharePoint

Job description

• Support the application of structured change management approaches and assist with change activities that help employees and key stakeholders adopt change across Operational departments.
• Assist with change impact and readiness assessments by stakeholder group, and help capture findings to support implementation planning.
• Contribute practical ideas and support the delivery of change activities across departments with different operational needs, including large, shift-based and mobile workforces.
• Support the preparation of change updates, briefing materials and recommendations for project teams and business stakeholders.
• Support the development and delivery of communication plans for change programmes, helping to align stakeholder communication needs with project milestones and preparing supporting messages.
• Prepare and maintain communication collateral, such as SharePoint content, FAQ libraries, briefing packs and user support materials.
• Help identify change risks, issues and dependencies, and support the tracking of mitigation actions to reduce impact on go-live and programme implementation.
• Assist with stakeholder analysis and help coordinate stakeholder engagement activities across the programme.
• Support the tracking of change success measures and help prepare progress updates for relevant stakeholders.

• Bachelor’s degree level education.
• Minimum of 2 to 4 years’ experience supporting business transformation, change management, communications, stakeholder engagement or project coordination activities, preferably within an operational or aviation environment.
• Exposure to disruption management, irregular operations, guest recovery or service recovery processes is advantageous.