Manager Business Analysis

Etihad; Abu Dhabi; On-site; AED 320,000 - 520,000; Full time

Job summary

Etihad Airways in Abu Dhabi is seeking a BI Manager to lead analytics transformation for Operations, building reports and dashboards from vast data to create a competitive advantage. The role requires coordinating with multiple units and strong stakeholder management to deliver high-quality BI and reporting for the Operations division.

You will drive cost savings, monitor dashboards, propose improvements with advanced analytics, present insights to leadership, and oversee testing and rollout of

Qualifications

• Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or data science.
• 5+ years of relevant experience designing, implementing, and maintaining dashboards.
• Experience with SQL a must.
• Experience using GitHub or similar tools for code management.
• Experience within the aviation/travel industry in the operational areas is preferred.
• Desirable: experience in digital or analytics-related roles in the airline industry.

Responsibilities

• Drive cost savings and efficiency by developing reports and dashboards that provide the business with insights and equip them with the necessary data for their day-to-day operations.
• Monitor the suite of reports and dashboards and provide monthly reports and actionable insights to the leadership team.
• Research and propose ways to enhance the existing business processes by effectively utilizing advanced analytical solutions.
• Communicate and present insights to relevant stakeholders.
• Manage user acceptance testing and roll-out of new systems and upgrades of the existing ones to ensure delivery of requirements as per the business needs without any severe defects or bugs.

Skills

Dashboard design

Data visualization

SQL

Stakeholder management

Education

Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or data science

Tools

GitHub

Job description

Job Description:

Job Description

Synopsis

The BI Manager will contribute to the analytics transformation process of Etihad's Operations division to transform it into a competitive advantage for the company by building reports and dashboards leveraging the vast amounts of data present within the airline. The BI and Reporting Manager will focus on high-quality BI and reporting work for the Operational division of the airline. This individual will be required to liaise and work with multiple units across the division, requiring expert stakeholder management skills.

Accountabilities

• Drive cost savings and efficiency by developing reports and dashboards that provide the business with insights and equip them with the necessary data for their day-to-day operations.
• Monitor the suite of reports and dashboards and provide monthly reports and actionable insights to the leadership team.
• Research and propose ways to enhance the existing business processes by effectively utilizing advanced analytical solutions.
• Communicate and present insights to relevant stakeholders.
• Manage user acceptance testing and roll-out of new systems and upgrades of the existing ones to ensure delivery of requirements as per the business needs without any severe defects or bugs.

Qualifications

Education & Experience

• Master's or Bachelor's degree in computer science, engineering, mathematics, statistics, or data science.
• 5+ years of relevant experience designing, implementing, and maintaining dashboards.
• Experience with SQL a must.
• Experience using GitHub or similar tools for code management.
• Experience within the aviation/travel industry in the operational areas is preferred.
• Desirable: experience in digital or analytics-related roles in the airline industry.

Additional Information

Etihad Airways is more than the UAE's national airline - we're shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our "Journey 2030" ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com

Recruitment Fraud Alert Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

Division: Operations & Guest Experience