Luxury Spa Therapist: Upsell & Guest Experience

IHG Hotels & Resorts; Ras Al Khaimah; On-site; AED 45,000 - 89,000; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training opportunities

Job summary

IHG Hotels & Resorts, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, is seeking a Spa Therapist to deliver luxury spa experiences and maintain brand standards. You will perform a full range of treatments, drive product retail, and support cleanliness and room readiness in apremium resort setting.

Join our team to contribute to guest satisfaction, uphold high grooming and communication standards, and participate in ongoing training and development within a global luxury brand.

Qualifications

• Look smart – well groomed.
• Great communication skills.
• Strong technical skills on treatments.
• Great up-seller.

Responsibilities

• Provide the full range of spa treatments to brand standards.
• Ensure compliance with municipality regulations.
• Retail spa products and suggest homecare solutions.
• Achieve retail targets set by the department manager.
• Prepare treatment rooms and ensure on-time guest start times.
• Maintain stock and cleanliness in treatment areas.

Skills

Smart appearance

Communication skills

Technical spa treatments

Upselling skills

Job description

IHG Hotels & Resorts, InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa, is seeking a Spa Therapist to deliver luxury spa experiences and maintain brand standards. You will perform a full range of treatments, drive product retail, and support cleanliness and room readiness in apremium resort setting.

Join our team to contribute to guest satisfaction, uphold high grooming and communication standards, and participate in ongoing training and development within a global luxury brand.