Luxury Rooms Division Ops Leader | Front Office

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global leader in luxury hospitality is seeking an Operations Manager for their luxury resort in Dubai. The role requires overseeing Front Services and ensuring the highest service standards. Ideal candidates will possess leadership experience in a 5-star hotel, have excellent communication skills, and a passion for team development. The position offers a competitive salary, comprehensive benefits, and opportunities for career advancement.

Benefits

Competitive tax-free salary

Generous food and beverage privileges

Comprehensive health insurance

Annual flights home

Incentive program

Qualifications

• Minimum of 5 years leadership experience in a 5-star hotel environment.
• Ability to act as an ambassador for the resort.
• Immaculate personal presentation and team development passion.

Responsibilities

• Oversee Front Services, Front Office, Concierge, and Imperial Club.
• Manage daily operations, parking, events, and guest experiences.
• Drive performance based on KPIs and FTG standards.

Skills

Leadership in luxury hospitality

Conflict resolution

Effective communication

Organizational skills

Job description

A global leader in luxury hospitality is seeking an Operations Manager for their luxury resort in Dubai. The role requires overseeing Front Services and ensuring the highest service standards. Ideal candidates will possess leadership experience in a 5-star hotel, have excellent communication skills, and a passion for team development. The position offers a competitive salary, comprehensive benefits, and opportunities for career advancement.