Luxury Resort Host — Guest Experience Concierge

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality resort in Dubai is looking for a Resort Host to provide outstanding guest service and create a positive first impression. You will be responsible for assisting guests and ensuring their needs are met during their stay. The ideal candidate will have at least 2 years of experience in a luxury hospitality setting and outstanding communication skills. Join us to develop your career in a dynamic environment with training and development opportunities.

Benefits

Comprehensive training and development programs

Growth and mentorship opportunities

Qualifications

• 2 years minimum experience in a similar capacity within a luxury hospitality environment.
• Must be proficient in English; Russian is an asset.
• Must remain calm in an intense, ever-changing environment.

Responsibilities

• Provide outstanding customer service and create a positive first impression.
• Liaise with other departments to fulfill guest requests.
• Conduct courtesy calls to in-house guests.

Skills

Outstanding guest service skills

Professional presentation

Sophisticated communication skills

Ability to handle multiple tasks

Flexibility in working hours

Education

Hospitality diploma

Tools

Windows

MS Office Suite

Opera PMS

Job description

A luxury hospitality resort in Dubai is looking for a Resort Host to provide outstanding guest service and create a positive first impression. You will be responsible for assisting guests and ensuring their needs are met during their stay. The ideal candidate will have at least 2 years of experience in a luxury hospitality setting and outstanding communication skills. Join us to develop your career in a dynamic environment with training and development opportunities.