Luxury Resort Guest Experience Host

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality brand in Dubai seeks a Resort Host. The role involves creating memorable experiences for guests through exceptional service. You'll provide tailored recommendations, address inquiries, and liaise with various hotel departments. Ideal candidates will have at least 2 years of experience, outstanding communication skills, and proficiency in English. A hospitality background and flexibility in working hours are preferred.

Benefits

Comprehensive training programs

Opportunities for growth and development

Qualifications

• Minimum 2 years in a similar luxury hospitality role.
• Outstanding professional presentation and communication skills.
• Proficient in English; Russian is a plus.
• Flexible with working hours and can handle a fast-paced environment.

Responsibilities

• Provide a welcoming first impression and personalized service.
• Liaise with guests and assist with inquiries and complaints.
• Coordinate with departments to fulfill guest requests.
• Conduct courtesy calls and perform daily credit limit checks.

Skills

Guest service skills

Communication skills

Multitasking

Calm under pressure

Education

Hospitality diploma

Tools

Windows MS Office Suite

Opera PMS

Job description

A leading hospitality brand in Dubai seeks a Resort Host. The role involves creating memorable experiences for guests through exceptional service. You'll provide tailored recommendations, address inquiries, and liaise with various hotel departments. Ideal candidates will have at least 2 years of experience, outstanding communication skills, and proficiency in English. A hospitality background and flexibility in working hours are preferred.