Luxury Lobby Hostess — Guest Experience Lead

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Dubai is seeking a professional Lobby Hostess to create a welcoming atmosphere for guests. Responsibilities include greeting guests, providing information about hotel services, and coordinating with staff. The ideal candidate will have previous guest service experience, excellent interpersonal skills, and fluency in English. This role offers a dynamic work environment with the opportunity to deliver outstanding guest experiences.

Qualifications

• Minimum 1 year of experience in the same or similar role.
• Fluency in English; additional languages are highly advantageous.
• Professional appearance and confident demeanor.

Responsibilities

• Greet and welcome guests upon arrival.
• Coordinate with front office, concierge, and bell staff.
• Maintain the lobby area in a clean, organized condition.

Skills

Customer service orientation

Interpersonal skills

Organizational skills

Multitasking abilities

Detail-oriented

Tools

Opera

Job description

A luxury hotel brand in Dubai is seeking a professional Lobby Hostess to create a welcoming atmosphere for guests. Responsibilities include greeting guests, providing information about hotel services, and coordinating with staff. The ideal candidate will have previous guest service experience, excellent interpersonal skills, and fluency in English. This role offers a dynamic work environment with the opportunity to deliver outstanding guest experiences.