Luxury Hotel Hostess: Guest Experience & Upsell

Kempinski Hotel; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in the United Arab Emirates is seeking a dedicated service staff member to deliver exceptional food and beverage service to guests. Ideal candidates will have 1 to 2 years of experience in a similar role within a five-star hotel environment, showcasing excellent communication skills and a professional service attitude. Responsibilities include maintaining high standards of service and a clean working environment.

Qualifications

• Minimum of 1 to 2 years’ experience in a similar position.
• Experience in an international, luxury five-star hotel is preferred.

Responsibilities

• Provide courteous and efficient service at all times.
• Monitor and manage supplies to reduce waste.
• Handle guest enquiries and complaints professionally.

Skills

Excellent communication skills (English)

Professional service

Knowledge of food and beverage

Upselling techniques

Job description

A luxury hotel chain in the United Arab Emirates is seeking a dedicated service staff member to deliver exceptional food and beverage service to guests. Ideal candidates will have 1 to 2 years of experience in a similar role within a five-star hotel environment, showcasing excellent communication skills and a professional service attitude. Responsibilities include maintaining high standards of service and a clean working environment.