Luxury Hotel Front Desk Agent – Arabic Speaking

Client of Reap HR; Abu Dhabi; On-site; AED 33,000 - 56,000; Full time

Job summary

Unknown luxury resort in Al Ain is urgently hiring two female Arabic receptionists. You will provide front-desk and guest-service support, maintaining the high standards of presentation, communication, and hospitality expected in a luxury environment.

Requirements include female candidates only, Arabic-speaking with good English, and prior front desk or guest service experience in hotels or resorts is strongly preferred.

Qualifications

• Female candidates only.
• Arabic-speaking is mandatory.
• Good English communication skills.
• Previous experience as a Receptionist/Front Desk Agent/Guest Service Agent preferred.
• Hotel or resort experience is strongly preferred.
• Professional appearance and grooming standards.

Responsibilities

• Welcome and assist guests in a professional and courteous manner.
• Manage front-desk enquiries, calls, and guest requests.
• Handle guest check-in and check-out procedures when required.
• Provide accurate information about hotel facilities and services.
• Coordinate guest requests with relevant hotel departments.
• Maintain accurate reception records and documentation.
• Handle guest concerns professionally and escalate issues when necessary.
• Maintain a professional and welcoming reception area.
• Deliver high-quality guest service in line with luxury hospitality standards.

Skills

Customer service

Interpersonal skills

Front desk experience

Arabic language

English communication

Front-office systems

Tools

Front-office software

Job description

Unknown luxury resort in Al Ain is urgently hiring two female Arabic receptionists. You will provide front-desk and guest-service support, maintaining the high standards of presentation, communication, and hospitality expected in a luxury environment.

Requirements include female candidates only, Arabic-speaking with good English, and prior front desk or guest service experience in hotels or resorts is strongly preferred.