Luxury Hospitality Operations Leader — Dubai

SmartStay; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury holiday home management firm in the UAE is seeking an Operations Manager to oversee daily operations and ensure 5-star service delivery. The role requires strong leadership skills and a solid operational background within the hospitality sector, particularly in luxury holiday homes or 5-star hotels. The ideal candidate will manage guest relations, conduct property inspections, and drive operational initiatives. A competitive salary and benefits package are offered.

Benefits

Health insurance

Annual flight allowance

Performance bonus

Qualifications

• Minimum of 3 years of managerial experience in UAE hospitality.
• Strong ability to train and manage teams.
• Knowledge of housekeeping and maintenance processes.

Responsibilities

• Oversee daily operations and service delivery.
• Manage guest relations and resolve escalations.
• Conduct regular property inspections.

Skills

Leadership skills

Communication skills

Operational knowledge

Problem-solving

Prioritization

Tools

HostAway

Breezeway

Monday.com

Job description

A luxury holiday home management firm in the UAE is seeking an Operations Manager to oversee daily operations and ensure 5-star service delivery. The role requires strong leadership skills and a solid operational background within the hospitality sector, particularly in luxury holiday homes or 5-star hotels. The ideal candidate will manage guest relations, conduct property inspections, and drive operational initiatives. A competitive salary and benefits package are offered.