Luxury Guest Services Bellman - Dubai Resort Concierge

Melia Hotels International; Dubai; On-site; AED 144,000 - 194,000; Full time

Job summary

A luxury hotel chain is seeking a Guest Services Associate to provide exceptional hospitality at their resort in Dubai. The ideal candidate will have at least 1 year of experience in a similar role, excellent interpersonal and communication skills, and a professional appearance. Responsibilities include welcoming guests, managing luggage, and providing information on hotel amenities and services. Competitive compensation and benefits are offered.

Benefits

My MeliáRewards loyalty programme

Flexible compensation and exclusive discounts

Qualifications

• Minimum 1 year of experience in a similar role.
• Good interpersonal skills.
• Good communication skills.
• Very presentable and well groomed.
• Very attentive and able to think on his feet.
• Extremely agile, able to work quickly and efficiently.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Escort guests to rooms.
• Open doors and assist guests/visitors entering and leaving property.
• Inform guests of property amenities, services, hours of operation, and local attractions.
• Identify and explain room features to guests.
• Transport guest luggage to and from rooms.
• Assist with luggage storage and retrieval.
• Arrange transportation for guests.
• Communicate parking procedures to guests.
• Follow all company and safety/security policies and procedures.
• Ensure uniform and personal appearance are clean and professional.

Skills

Interpersonal skills

Communication skills

Presentable appearance

Attention to detail

Agility

Job description

A luxury hotel chain is seeking a Guest Services Associate to provide exceptional hospitality at their resort in Dubai. The ideal candidate will have at least 1 year of experience in a similar role, excellent interpersonal and communication skills, and a professional appearance. Responsibilities include welcoming guests, managing luggage, and providing information on hotel amenities and services. Competitive compensation and benefits are offered.