Luxury Guest Experience Specialist

The Ritz-Carlton; Dubai; On-site; AED 100,000 - 190,000; Full time

Job summary

The Ritz-Carlton in Dubai is seeking Guest Experience Experts to elevate every guest's stay by proactively delivering a wide range of services. You will guide guests through their visit, handle requests, process operations, and contribute to seamless check-in and check-out experiences.

Our roles require maintaining the Gold Standards, professional appearance, confidentiality, and a hands-on approach. You will be on your feet, move around, and embody the brand's Credo and Service Values as you

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through their stay and deliver a wide range of services that guide guests through their entire stay.
• Process operational needs, address guest requests, complete reports, or share the highlights of the local area.
• Maintain a safe, confidential, and professional appearance and communications as part of our standards.

Education

High school diploma or GED equivalent

Job description

The Ritz-Carlton in Dubai is seeking Guest Experience Experts to elevate every guest's stay by proactively delivering a wide range of services. You will guide guests through their visit, handle requests, process operations, and contribute to seamless check-in and check-out experiences.

Our roles require maintaining the Gold Standards, professional appearance, confidentiality, and a hands-on approach. You will be on your feet, move around, and embody the brand's Credo and Service Values as you