Luxury F&B Service Expert: Guest Experience Pro

The Ritz-Carlton Hotel Company, L.L.C.; Dubai; On-site; AED 67,000 - 100,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Dubai is seeking a Guest Service Expert to deliver exceptional service and create memorable dining experiences. You will perform table service, coordinate with the kitchen, and ensure guest satisfaction while upholding The Ritz-Carlton Gold Standards.

This non-management, full-time role emphasizes professional appearance, safety, and seamless guest interactions in a luxury hotel environment.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Setting tables and assisting guests in a timely manner.
• Communicating with the kitchen to ensure order accuracy and smooth service.
• Interacting and serving guests with professionalism and warmth.
• Cleaning work areas and supplies while maintaining safety and hygiene.
• Reading and verifying menu information and managing items on the table.
• Handling tasks that may require lifting and moving items up to 50 pounds with assistance as needed.

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Dubai is seeking a Guest Service Expert to deliver exceptional service and create memorable dining experiences. You will perform table service, coordinate with the kitchen, and ensure guest satisfaction while upholding The Ritz-Carlton Gold Standards.

This non-management, full-time role emphasizes professional appearance, safety, and seamless guest interactions in a luxury hotel environment.