Luxury Guest Experience Expert (Russian Speaker)

The Luxury Collection; Ajman; On-site; AED 67,000 - 100,000; Full time

Job summary

Our guest experience experts deliver memorable service throughout guests’ stays at The Luxury Collection in Ajman. They take initiative to handle guest requests, operational tasks, and reporting, ensuring every interaction feels special.

The role emphasizes professional appearance, confidentiality, and adherence to hotel policies. Frontline responsibilities include guiding guests, coordinating with departments, and contributing to a seamless check-in/check-out while maintaining safety and

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.

Responsibilities

• Assist guests with check-in and check-out, providing a smooth experience.
• Address guest requests and inquiries with a proactive attitude.
• Complete daily reports and communicate operational needs to the team.
• Share local area highlights and recommendations to enhance the stay.

Skills

Guest service

Communication

Hospitality

Education

High school diploma or GED

Job description

Our guest experience experts deliver memorable service throughout guests’ stays at The Luxury Collection in Ajman. They take initiative to handle guest requests, operational tasks, and reporting, ensuring every interaction feels special.

The role emphasizes professional appearance, confidentiality, and adherence to hotel policies. Frontline responsibilities include guiding guests, coordinating with departments, and contributing to a seamless check-in/check-out while maintaining safety and