Luxury Dining Captain Waitress — Lead Service Excellence

Siham International Trading Co.; Dubai; On-site; AED 66,000 - 98,000; Full time

Benefits offered by this job

Visa & Flights

Accommodation

Transport Allowance

Career Development

Premium Events Exposure

Global Team

Job summary

SIHAMCO is seeking an experienced Captain Waitress for The Groves in Riyadh. This seasonal 6-month contract includes visa, flights, accommodation and transport. You will lead a dining section, deliver personalised service, upsell premium items, and mentor junior team members to uphold top hospitality standards.

You must have 1–3 years in luxury dining, fluent English, strong communication, and a professional, engaging presence. Join a world-class team delivering memorable experiences.

Qualifications

• 1-3 years' experience as a Waitress/Senior Waitress/Captain Waitress in premium dining
• Warm, engaging, professional hospitality approach
• Fluent English with excellent communication
• Outgoing, confident and charismatic personality
• Excellent F&B knowledge including menu pairings and allergens
• Experience using restaurant POS systems
• Impeccable personal presentation and demeanour

Responsibilities

• Deliver personalised table service per restaurant standards
• Lead a designated dining section for smooth service
• Welcome guests, introduce yourself, create a warm experience
• Explain dishes, ingredients, preparations and specials
• Provide recommendations based on preferences and allergies
• Upsell premium items to enhance guest experience and revenue
• Take orders accurately and input into POS
• Coordinate with kitchen/bar for accurate, timely service
• Monitor guest satisfaction and respond to requests
• Resolve concerns professionally and escalate when needed
• Lead and support waiters and runners in your section
• Assist training and mentoring junior FOH staff
• Ensure tables are properly set and reset
• Process guest bills accurately for seamless payments
• Maintain knowledge of all offerings including allergens
• Ensure food safety, hygiene and health standards
• Maintain grooming and presentation aligned with Little Krazy brand

Skills

Waitress experience

English fluency

Upselling skills

POS systems

Team leadership

Guest relations

Tools

POS systems

Job description

SIHAMCO is seeking an experienced Captain Waitress for The Groves in Riyadh. This seasonal 6-month contract includes visa, flights, accommodation and transport. You will lead a dining section, deliver personalised service, upsell premium items, and mentor junior team members to uphold top hospitality standards.

You must have 1–3 years in luxury dining, fluent English, strong communication, and a professional, engaging presence. Join a world-class team delivering memorable experiences.