Luxury Concierge — Elevate Guest Experiences

Delano Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain is seeking a Concierge in Dubai to provide high-quality personalized service to guests. The ideal candidate will have at least 2 years of experience in customer service within the hospitality sector, a high school diploma, and be fluent in multiple languages. This role offers a dynamic environment where you will assist guests with their inquiries, arrange services, and ensure a memorable stay in line with the hotel's standards.

Benefits

Comprehensive training and development programs

Qualifications

• Minimum 2 years experience as a concierge or in customer service in luxury hospitality.
• Ability to remain calm in a fast-paced environment.
• Flexible working hours.

Responsibilities

• Greet guests and offer assistance with requests.
• Provide information about hotel amenities and services.
• Coordinate bookings for spa treatments and other hotel experiences.
• Handle guest inquiries and complaints efficiently.

Skills

Customer service

Multitasking

Fluency in multiple languages

Education

High school diploma or equivalent

Degree in Hospitality Management or related field

Job description

A luxury hotel chain is seeking a Concierge in Dubai to provide high-quality personalized service to guests. The ideal candidate will have at least 2 years of experience in customer service within the hospitality sector, a high school diploma, and be fluent in multiple languages. This role offers a dynamic environment where you will assist guests with their inquiries, arrange services, and ensure a memorable stay in line with the hotel's standards.